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HRC - Description

We are using the HR platform and when using the Employee Offboarding it auto populates that description.   Does anyone know how to modify the way it is populating?   I am wanting to make a few changes

cristie by Kilo Contributor
  • 1987 Views
  • 4 replies
  • 0 helpfuls

Is it possible to call a client script from Business Rule?

I run into a requirement where a server side action (a delete operation) needs to happen based upon confirmation from user. (A promp Box)Is it possible to call a client script from a before delete business rule. And proceed based upon the user respon...

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prasanna11 by Mega Guru
  • 5991 Views
  • 4 replies
  • 0 helpfuls

How do i get full name and user id

HI, I am actually getting user full name by using the following script('user', gs.getUser().getFullName() );How can i get the user full name as well as user id.ex: Nandakishore (nkishore)Thank you:)

n_kishore by Giga Contributor
  • 3050 Views
  • 1 replies
  • 0 helpfuls

Resolved! Glide ajax or Display BR?

Which is the best way to go about in accessing server side information from a form level. (I am trying to find the better way among these two to access the parent record values on the child record on a form level).

prasanna11 by Mega Guru
  • 1558 Views
  • 4 replies
  • 3 helpfuls

Resolved! Auto Populate Fields when ticket is logged

Hi,I have a requirement when an Incident is logged via email to generate a number of Fields. The ticket will be already logged at this stage and going by the Short Description it should populate the relevant fields (like an auto populating template)....

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Task assignments without a license

The licensing structure on our ServiceNow account has is as follows:* We are charged for all users who have any role besides the "user" role.* If a user has any role aside from the "user" role such as "itil" or anything else then that user is counted...

Katie A by Mega Guru
  • 2399 Views
  • 1 replies
  • 3 helpfuls

Resolved! Restore archived data

Hi Everyone,Is it possible to restore multiple records from Archive log tables?Once i open the record, then i can see the related link to restore record.however is it possible to restore multiple records in a single go..any script or anything which i...

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Can you create a demand from an incident or service request?

Is it possible to create a demand directly from an incident or service request? For example, a user submits a ticket (regardless of whether it is an incident or a service request) and it is determined by SMEs that it would take over 40 hours to fulfi...

susanrusso by Kilo Contributor
  • 4339 Views
  • 4 replies
  • 7 helpfuls

Set cursor position at the end of HTML field

Hello,I am calling save function at a set interval. I am setting the focus to an HTML field on my form but the cursor stands at the beginning of the text in HTML field each time the form loads. How can I write a script that puts the cursor at the end...

kreddyT by Mega Contributor
  • 2388 Views
  • 4 replies
  • 1 helpfuls

time card reporting

Hello,We would like to make a custom report from the time_card table that displays all records for a single month.First, let me explain how the time_card table is set up. The entire time_card record revolves around a date field called "Week Starts On...

Resolved! Filter and breadcrumb not visible on sysapproval_approver list

Hi everyoneI've checked the other posts in the community and found that I can either use a ScriptInclude "DisplayFilter" or the list control to restrict users to use the breadcrumb and filter.But on our list control for sysapproval_approver no roles ...

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chr_kluge by ServiceNow Employee
  • 2041 Views
  • 7 replies
  • 0 helpfuls

How do you connect Stories within or with Visual Task Boards?

We are investigating using the KanBan method of Agile and using Visual Task Boards to manage work. Since much of our work is detailed within Stories already built, we'd like to connect stories to tasks on the task board. The wiki has not provided thi...

maryann1 by Kilo Explorer
  • 3426 Views
  • 2 replies
  • 3 helpfuls