SPM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

How to display a specific homepage for different roles or users

Hi everyone,anyone knows how to display a new homepage that was created with a specific user, for other users that contains a different roles?For example, if we create a New Homepage with System Administration user, when we impersonate other user, th...

diogo4 by Kilo Contributor
  • 1808 Views
  • 5 replies
  • 5 helpfuls

ServiceNow Project Training Guide

Hello Project Subspace! Just wrapping up my second Project Go-Live, had to put together two training labs for PMs who had never touched the tool prior. Thought this might be useful for other starting off in the PM space. I tried to teach the wide ran...

Business rules to sort the Records in a Table ?

Hi Folks !Is there any business Rule to sort the records in the Table which shows the latest data first. or is there any other option to achieve the same.....Thank you !

katz2 by Tera Contributor
  • 1983 Views
  • 2 replies
  • 0 helpfuls

Resolved! Copy Field value to another

Copy one field to another field in the list In request i have a field called A and B   and also C and Dthese A B C D fields are not visisble in the form , only on the list for reporting purpose.A and B is a reference field C and D is a String fieldNo...

find_real_file.png
venkatkk by Tera Contributor
  • 3133 Views
  • 9 replies
  • 2 helpfuls

Resolved! Demand stakeholder assessment recipients question

Hello all,I have a requirement where the client wants to be able to modify the demand stakeholders of the selected portfolio as "Assessment Recipients" to "Yes" or "No" on a per demand basis.I know that the demand pulls form the dmn_stakeholder_regis...

jonkin by Kilo Contributor
  • 1602 Views
  • 2 replies
  • 1 helpfuls

Resolved! Business Rule Condition field is too short

I know this might sound crazy, but, currently I am having issues with a long condition I need on a business rule, and the current size of the field (254) is not attending my needs. Do anyone knows of any impact of changing this size to maybe 400 ?  W...

how to report on incidents related to a problem

I am trying to produce a report that will show me the problem number (PRB00123456) that is associated to multiple incidents.   When I look at the incidents, I see that there is a relationship to a problem (ie. INC00123456 investigated by Problem PRB0...

jfrancione by Tera Contributor
  • 3914 Views
  • 10 replies
  • 5 helpfuls

Move from Catalog Request Item to Project

Is there a way to create Projects or Demand records from Catalog Request Items in Geneva? We currently bring our project based work in through the Request Catalog and track the work as RITMs.   We are planning to move into the PPM module shortly and ...

edavidso by Kilo Contributor
  • 1567 Views
  • 4 replies
  • 1 helpfuls

Resolved! Reports, should they be created in production?

Hi All,We're new to Enterprise and have implemented some processes and procedures for how we want to handle "writing to production".   I have the admin role on our Dev/Test environment (1 instance) and no role on Production so I can't even see a repo...

carlh by Kilo Guru
  • 2965 Views
  • 6 replies
  • 6 helpfuls

bulk import/ export of data (including attachments);

Hi,Could you please let me know if there is a tool for doing bulk import/ export of data (including attachments);?We have a scenario where we need to bulk export all the records one Service Now instance to another along with attachments (if any). Do ...

jmadhuri by Kilo Explorer
  • 4359 Views
  • 11 replies
  • 1 helpfuls

Resolved! Incident task count query

We have Incident and Incident task associated for the Incident. We like to know how many (count) incidents and status of the task task assigned to parent Incident into a separate field called "Task Status & Count" in Incident form.Incident Table     ...

venkatkk by Tera Contributor
  • 4553 Views
  • 17 replies
  • 4 helpfuls