What is Stage Gate process in PPM
Hello, Can anyone please help me in understanding thr process of Stage gate in projects? What is the purpose of it and do we have the functionality in servicenow?
Forum Posts
Resolved! How Planned Cost is calculated in PPM
Hello, I created a Resource Plan with Resource Type as Group once i submit Cost Plan is created and it dislays Total Planned Cost. Can anyone please tell me how it is created and how can i edit the total planned cost. Also Requested Allocation a...
Choice list - Alphabetical order
Hi , It's very annoying to keep sorting the choice list every time when i add new values or i have change the order/sequence of the value every time.Is there any way where i can sort alphabetical order wise automatically or by click of a button.Pleas...
How to link a Test case with a User Story
Dear all, I have a simple question related to test case and user strory in servicenow. We have different story with acceptance criteria and from that we need to start a test case.What is the best way to create a test from a user story and get them bo...
Resolved! Agile groups
How do I create scrum groups with below roles? A non-admin user wants to create stories who has ITIL,ITIL_ADMIN, USER_ADMIN and all SCRUM roles, how can a user create a group from Agile Development-->Groups module since it displays below error and ...
Resolved! linking assets or ci's to a project task
I'm setting up a PC refresh project and do not have the ability to create work orders. I need to link 2 assets or ci's to each task in the project and to date, my google-fu has failed me. Any suggestions or assistance would be greatly appreciated. ...
Setting up dependencies between project tasks
I'm trying to set up dependencies between project tasks such as to project task B starts when A ends. The ServiceNow documentation states that it can be accomplished from the planning console. I have tried for two hours without any success.
Analytics tab on Project Workspace
When we open Project Workspace and open any record(project), there are 6 tabs on the top and first being Analytics. The analytics tab contains Status, Percent Complete, Risks, Issues, Actions and Change Requests. Can someone help me how this records ...
Resolved! How to indicate that a task has sub-tasks?
In Projects, there is a Project Tasks related list. That related list shows Top level tasks associated with that project. Here's an example: In this example, I created two sub-tasks underneath that parent task. There is no indicator anywhere here t...
Milestone & Key milestone will not save
Hello - we are having a reported issue where our projects team is unable to select key milestone without it changing the dates and duration on the project task. User is opening up an existing project task, checking key milestone (which also checks mi...
Resolved! Fiscal Period Validation error
Hello, We are facing error when we click on "Validate Periods" on Fiscal Periods list. However, the mentioned period seems correct: Can anyone please help me understand what is the issue here? Regards, Prabhh
Resolved! Ceridian ITBM PPM - How is Overall Status color determined?
Hi there - I am trying to figure out how the overall health of a project is calculated. When it shows red, green or yellow - how is that determined?
Resolved! Custom report got added on Agile board "Analytics" tab
Hello Team, Somehow, a custom report has been added on Agile Board "Burndown" tab under "Analytics" tab in our Production instance. Can anyone please advise how the report could be added on this tab as Agile Borad is a UI page and how can we remove i...
Resolved! Templates for Demand
Is it possible to add Templates to a Demand form so that predefined project tasks can be added to demand record? I learned at the K19 that Demand tasks are being released in NY release so we would eventually replace the project tasks on demand with d...
Resolved! How Actual Effort on Project is calculated?
Hello All, We are using Project Portfolio Management and Worker Portal in London Version. The auto calculation on actual effort field is incorrect.Can some one help me in understanding how the actual effort is updated. We started using worker portal ...
