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PPM Teamspaces configuration

Hi all,I have activated in my personal instance (Kingston version) a Teamspace plugin for PPM and I would like to know how can use fields inside the form for configuring Teamspace (Project Administrations --> Settings --> Teamspace).I'm able to modif...

TeamspaceConfig.jpeg TeamspaceConfig.bmp

Allocated vs Assigned time

Hi, I have some projects, where tasks have been assigned to resources.  For new projects, I am creating resource plans to allocate resources and assign tasks in projects based on the plan.  My question is, will the project workbench/planning display ...

Ashutosh36 by Giga Contributor
  • 3409 Views
  • 2 replies
  • 0 helpfuls

"project status" vs "status overall status"

Hi all,Can someone tell  to me what will change the status in a project? Or it is a field you have to change manually.I was assuming the "status report - overall health status" will reflect the project status. It is the instance HI instance  ThanksAn...

andy_chen by ServiceNow Employee
  • 3976 Views
  • 6 replies
  • 4 helpfuls

Resolved! Where do I set the priority of a project?

In the developer instance, all Projects have a priority. But the manual doesn´t say how they got their priority. Is it calculated (based on what?) or set somewhere (where?)? I would like to be able to influence the priority of Projects somehow. Sorry...

Project vs. Enhancement vs. Defect Definitions

Our organization is trying to define the differences between a Project , Enhancement and Defect from a Demand workflow and project execution perspective. Does anyone have definitions they could share so we can guide our users correctly?

Kyong Pak by Kilo Contributor
  • 13294 Views
  • 4 replies
  • 8 helpfuls

Resolved! Demand Management Assessment

In the current demand management flow when stakeholder identified as assessment recipient are selected, assessment are generated in the screening phase for those stakeholder. So far, so good. The problem we have is that it is not very straightforward...

march by Kilo Guru
  • 4044 Views
  • 2 replies
  • 10 helpfuls

Resolved! Project "Percent Complete" Calculation - Duration to Effort Based

How would one change the calculation of project "percent complete" from duration based to effort based?   Based on this change, are there concerns with future upgrades not being compatible? As we all know, the "percent complete" field is scattered in...

jwilcox by Kilo Contributor
  • 4296 Views
  • 3 replies
  • 2 helpfuls

Resolved! How to add a state to agile stories?

Hello  I created rm_story state of Blocked with value of 106 seq 7. (The original issue was using stories with a visual task board, and separating Blocked stories from the rest).    For some reason the Story Progress Board view does not show the ne...

How to convert duration field to "hours"?

I have a business rule which has criteria to check on the Project planned effort (which is a duration field) in terms of hours. Need advice on the business rule's syntax to convert a duration field to hours. Thanks!

ivychan by Tera Contributor
  • 3803 Views
  • 3 replies
  • 1 helpfuls

Resolved! ITBM roles (Analyst, Planner, Worker)

Can someone shed some light on the breakdown of what each of the ITBM roles (Analyst, Planner, Worker) is used for exactly? I'm not able to find much out there. We're looking to migrate from HP-PPM which has a completely different licensing model. We...

rsatanovsky by Kilo Contributor
  • 23023 Views
  • 25 replies
  • 20 helpfuls

Resolved! How activate the Scaled Agile Framework (SAFe) plugin?

Hi! The Scaled Agile Framework (SAFe) [https://docs.servicenow.com/bundle/london-it-business-management/page/product/agile-SAFe/concept/SAFeoverview.html] is new in version London. From the documentation, the activation of the plugin will be through ...