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Setting up & debugging Timeline Visualizations

One of the frequent confusions arising after setting up timeline visualization is missing data from the visualization or timeline visualization page not opening up.Before we set out debugging the missing data its important to understand the key terms...

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Resolved! Set Default Value to field from Reference

Is there a way to set the default value to a dot walked field of a reference field on the same table? See example below on the Change Order table. Would like to set the "Requested for" default value to be the business contact which comes from the Pro...

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jenn123 by Kilo Contributor
  • 7282 Views
  • 11 replies
  • 3 helpfuls

Visual Task Boards

I am wondering if anyone else has figured out how to have nested project tasks (subtasks) to populate all together on the task board.   I do not see an easy way to have the nested items populate out such that they can be reviewed with the overall tas...

sonja1 by Kilo Contributor
  • 3871 Views
  • 8 replies
  • 1 helpfuls

Connecting to ServiceNow ODBC with PHP

Hello folks,I've been looking in vain on the Internet for several hours now on how to connect to our ServiceNow instance using PHP.I am in the very early stages of trying to develop a dashboard in PHP/iquery that will run a series of SQL statements a...

slandi by Kilo Explorer
  • 1474 Views
  • 3 replies
  • 2 helpfuls

Project Request

We are new to using the Project module in ServiceNow for projects. Others within the company are currently using it to assign multi-task break/fix to their groups but this is the first for us to use it for projects. We are starting out by moving our ...

debstark by Kilo Explorer
  • 1332 Views
  • 2 replies
  • 0 helpfuls

Resolved! How to report on sys_import_set table ?

I have added the table in glide.ui.permitted_tables property still i am not able to create a report on this table. Please suggest

arpitt by Tera Expert
  • 2695 Views
  • 13 replies
  • 1 helpfuls

Resolved! How to create "Not Start with" condition in filter

Hi all,I would like to filter out some data by using "Not start with" condition and could not find them from OOB filter options.Is there a way to apply this condition to custom filter?For example, I tried to filter the name that does not start with "...

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louisth by Kilo Contributor
  • 5881 Views
  • 2 replies
  • 0 helpfuls

User ID Length - user_name and attachment sys_created_by

All,I've come across a problem with a user not being able to upload a file to a form. After much looking around, I found out that because the user's user ID is longer than 40 characters, it couldn't save the attachment to the attachments table.I see:...

Contract, Rate card, Expense lines mean in general

Hello experts,I am new to servicenow project and i have to learn about the contract management.. Can please anyone tell me what Contract, Rate card, Expense lines mean in general??I have already used the servicenow wiki for this and i have a little b...

sanvi by Tera Expert
  • 3555 Views
  • 2 replies
  • 5 helpfuls

How are you using Project Tasks?

I'm very interested to learn how other organizations are using Project Tasks.   I would like to hear from everyone to know whether they are:maintaining the overall project plan completely within ServiceNow, ormanaging a select subset of tasks in Serv...

sonja1 by Kilo Contributor
  • 1768 Views
  • 10 replies
  • 0 helpfuls

Resolved! Time Cards Week starts on field Question

We're looking to allow our project workers the ability to create Time Cards as well as make the Week starts on field editable so they can capture things like admin work, training, etc, This would also allow them to go back and create time cards in ca...

Community Alums by Community Alums  
  • 3226 Views
  • 10 replies
  • 0 helpfuls

Document Classification in Managed Documents

Hello,I have been working with Managed Documents and have tested out different access levels. In the Wiki it states that the Classification and Audience are as follows:Classification - Defines document restriction level, such as public, restricted, o...

shernandez7 by Mega Contributor
  • 1548 Views
  • 1 replies
  • 0 helpfuls

Virus in attachment

How does SNOW   address file scanning requirement where   some end-user update the SNOW ticket with an Virus / vulnerable attachment?

Nik Amy by Tera Contributor
  • 2212 Views
  • 2 replies
  • 0 helpfuls