Stories and Sprints - Who is moving my stories?
How do I determine who is moving a story in or out of a sprint? I don't see the change marked in the "notes" section of the story. Am I missing something?
Forum Posts
Need to show only active knowledge bases and canconrtibute knowledge bases in the field
Hi , I have requirement as per that I have created a custom field called "u_knowledge_base" in the kb_submission table which is in open submission module. here in the field I have to show only the knowledge bases which are active and the users who ca...
I have a requirement to export Project Management Status Report to Power Point
I have a requirement to export Project Management Status Report to Power Point. I have created the Power point template and selected the report type as 'Project Status Report' But when I down the PPT from Project workspace > Planning> Export Project ...
Resolved! Service SPM Portal and Virtual Agent
Dear Team,If a customer purchases only the SPM module of ServiceNow , will the customer gets any Portal which is present as default? and what is the role of a virtual agent in SPM module?
Resolved! Is it possible to copy custom fields from "demand" to project ?
Hello, we've added some custom fields to pm_prject, and added the same fields ( same names) to the demande table.is it possible to copy those fields from demand to project while using the ui action "create project" ? thank you
Can we use Sprint instead of Month filter in Capacity Planning?
Hi All,In the Capacity Planning dashboard, the resource capacity is displayed based on month filters (Start Month and End Month).My requirement is to view and manage capacity based on Agile sprints instead of months.Is it possible to replace the mon...
My Projects not displaying projects in Project Workspace
HelloSee the attached in customer instance there are no projects under My Projects even though I have hundred under ALL PROJECTS, then in MY PDI see screenshot I see data under MY PROJECTS, what should I look for?Client instancePDI
Default View is randomly changing to Planning Console View
In tsp1 project table randomly the view of the project is changing to Planning Console View.Even after changing it back to the default view again when we open any project it is opening in Planning console view.And only two users are facing this issue...
What are the out of box definition for Enhancement states? How does your company use those states versus development activities in stories?
In the wiki (docs.servicenow.com), stories are well documented. After creation of a story, the documentation provides information on the fields in the story form:https://docs.servicenow.com/bundle/orlando-it-business-management/page/product/agile-de...
How do I limit the number of Project Status Reports to the latest per project in PMO Dashboard
In the PMO Dashboard we have below 2 reports that shows the total number of Project Status Reports generated "this month" and "last month"If a project generates more than one Status Report in a month the counter in above reports will increasing corre...
Resolved! How to modify "Cost Plan Name".
I would like to change the "Cost Name" in Cost Plans.I want the cost name automatically generated after pressing the Create labor costs button to display the name of the assigned employee.I believe the name generated by the CostPlanForFinancialAttrib...
Is Top Project[Project] true not filtering out Sub projects in SPW
I have a project with a sub project and it continues to show in SPW although I have added to the filter, Is Top Project[Project] is true. Both projects still show in the prioritization list in SPW.
Azure DevOps Integration to Project Management.
We have a requirement in which our Azure DevOps is supposed to be linked to our Service Portfolio Management. We have been using Service Portfolio Management for quite some time while using Azure DevOps but those processes were running in parallel b...
Project - Notification -Create a Button which on click redirects to that sepcific approval.
I have a notification which runs when the project state is Screening and Approval is requested (Here the approval will also be assigned to - to whom ever the project is assigned) .and it is sent to Assigned to Now on this notification I have to creat...
Resolved! Unable to Generate Resource Capacity in Strategic Planning Workspace
Hi Community,I am trying to generate the resource capacity in the Strategic Planning Workspace, but I am unable to view any records.I selected the Start Month (Sep 2025) and End Month (Oct 2025).Chosen a Group (Servicenow Agile).Clicked on View Capac...
