ServiceNow SPM and Atlassian Jira
How is ahead of ServiceNow SPM and Atlassian Jira when it comes to project management?
Forum Posts
why Demand Manager redirect to Esc portal even if they have demand manager role
Hi All,Actually we have send an email notification to demand manager and which is having link to demand i native ui , but if i impersonate with the demand manager it redirects to esc portal and the link also open in the form in portal view only but i...
Resolved! Can we define Non - human resources in ServiceNow SPM e.g. Machines
Hello Experts,We have a need to track non-human resources e.g. machine or crane in ServiceNow and use this resource in project scheduling.Is it possible to have a non-human resource in ServiceNow and use it like a resource in Resource Planning ? Bes...
Resolved! "State" field on my Planning Item is updating with the state of the Demand or Project
Hi Community, I am struggling a bit with the internal integration between Demand & Project (Execution Table) and the Planning Item (alignment table). It seems that when we set up the internal integration, we missed the linking of the "state" field o...
Limiting the view of project based/contractor PMs
We occasionally bring on project-based PMs and want them to manage their work within the SPM module. However, we need to restrict their access so they can't view other ongoing projects or financial data, which could give their organization an unfair ...
Resolved! SAFe to EAP migration - What happened to the Triage board?
Hi, We are preparing to migrate our teams from the SAFe application to Enterprise Agile Planning (EAP) due to the deprecation of SAFe. When I go to a team within the Strategic Planning Workspace, I don't see a Triage Board from the Backlog view like ...
Resolved! Is it possible to create multiple fiscal periods for the same year?
Hi Community, The use case is the following: we have 2 teams using SPM separately and they would like to have the fiscal periods like this:a. Team A wants fiscal year to run from Jan to Decb. Team B wants fiscal year to run from April to March I am a...
New Project Workspace: Project Phase Formatter
Hi all,We've noticed that the Project Phase Flow Formatter is not visible in the new workspace experience. Is there a specific reason it's not supported there? Has anyone found a workaround or a method to add it back?Any insights would be greatly app...
Building a Real-Time KPI Dashboard for Manufacturers
Rolled out a single-screen dashboard showing OEE, FTQ, Scrap, and downtime in real time. Used MQTT → Kafka → TimescaleDB, served via GraphQL to a React front end. Wins: thresholds stored in DB, user-selectable KPI cards, WebSocket push updates. Still...
How do we map a task to a custom category in the Time Sheet Portal?
Add enhancement to timesheet and it will not have all details. I need the enhancement details along with the mapping, such as the short description and number.
Resolved! Create Zip File From Script
Hi everyone, I have a task to create an zip file include all attachment of record and attach to another record. I used code below to generate zip file but when download and extract it has error Invalid type. So anyone here know how to fix that. Thank...
Add hover text for related list tab
Hello Team, Can anyone please suggest if there is any way to add hover text/hint text for Related list tab? For example, we need to show some help text when user keeps a cursor on "Resource Plan" tab. Thank you, Prabhjot Kaur
Interação com clientes
Olá.Preciso desenvolver uma solução para interagir com nossos clientes. O modulo é o SPM para gerenciamento de projetos. O objetivo é que eles tenham acesso à ferramenta para visualizar o status dos projetos, comentários da equipe do projeto e poder ...
Status Reporting on Sub Projects in PPM
We are using project/sub project in PPM and realize that on the sub project you lose the ability to create status reports from the planning console on the sub project which allows functionality to copy previous status reports and also print/export to...
SPM and JIRA Integration
Hi Community,We have a bidirectional integration in place between ServiceNow SPM and Jira.When a Jira Story is created in the Jira tool, it successfully creates a corresponding Story record in SPM as expected.However, I’m looking for clarification on...
