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Resolved! Resource Management Licensing

Is it still the case that Resource Management is licensed based on the number of users with the pps_resource role, rather than the number of Resource Profiles created by the Employee Definition?  I know HR's model is based on profiles, but I was unde...

Weekly Check In within CWM

Hi All,We are using ServiceNow CWM to replace an existing OKR tool. Many OKR tools have weekly check ins for their tasks, can this be implemented in CWM? Any ideas? Thanks!

Resolved! Unable to Retrieve Tasks Assigned to My Office Group

Hello, I have accepted the challenge to figure out how to create a report with just my group's Open TASKS only. I have verified that our assignment group was created but unfortunately, we have not found a way to remove the other groups Tasks when cre...

NoeN by Mega Contributor
  • 570 Views
  • 2 replies
  • 0 helpfuls

Add button on RIDAC Monitor in Project Workspace

Hi there, I am trying to add a UI action to this view of the Project Request Changes form in the new Project Workspace. The UI action shows just fine from the record view in the Details tab, but not in the RIDAC tab. Has anyone had success with this?...

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Anna T_ by Tera Expert
  • 662 Views
  • 1 replies
  • 0 helpfuls

Test Management 2.0 - User with role tester can't see tests

In my fresh PDI with version Zurich, I have installed and configured Test Management 2.0 and created tests, test sets, one test plan, one test cycle and two execution suites. Both execution suites are linked to the same two tests. For the tests in ex...

JU1 by Tera Contributor
  • 272 Views
  • 1 replies
  • 1 helpfuls

Date Entry for tasks - Planned dates and Actual dates

I'm trying to update planned start and end dates in SPM and have run into a two issues:When I enter an Actual Start Date, the Planned End Date updates to the same date.  This is the case even if the Planned Start Date is after the Planned End Date.So...

Rita Chang by Kilo Contributor
  • 422 Views
  • 1 replies
  • 0 helpfuls

Doing Project Requirements Gathering In SPM

Greetings, everyone! I wanted to see if anyone used SPM to do their project requirements gathering and how.  Do you have a specific template (out of the box or customized) to document the requirements?  How do you handle things like network diagram o...

yungng by Giga Contributor
  • 442 Views
  • 4 replies
  • 3 helpfuls