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Can not find HR Case!

Hello everyone,I am currently in the Servicenow Administration Fundamentals self-study course.It is about the task - Explore data structureHere I am supposed to go to :All>System Definition>TablesIn the HR Case in the “Related links” I have to look a...

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Can not find my account.

"I’m not very familiar with ServiceNow, and I’m currently working on a developer instance. I’m still learning how everything works, so any guidance would be appreciated.I recently created a new account, but it is not showing up as an option in the ca...

Resolved! Flow Designer error message: MID Server

Hello all,     Trying to get this resolved and so far I can not resolve this. Any help will be grat The MID Server is up and running with no unresolved issues. See below: Flow Designer: Operation(Retrieve XYZ mailbox Emails./end) failed with error: ...

Marc_007 by • Tera Contributor
  • 2923 Views
  • 6 replies
  • 0 helpfuls

Resolved! Flow Designer Look up Record in another scope

Hi,I’ve created a subflow in the Global scope and need to look up records from the following tables:sys_usersn_hr_core_jobsn_hr_core_positionI can successfully look up records in sys_user, but when attempting to access sn_hr_core_job, I receive the e...

CCZMAX1 by • Giga Sage
  • 2195 Views
  • 2 replies
  • 1 helpfuls

How-To import data directly from an Amazon RDS database

I used the Amazon RDS Spoke documentation to configure credentials for importing data from an Amazon RDS database.  But when I open IntegrationHub I'm not sure how to configure it?  Is there any additional documentation that I'm missing on steps to c...

Jim O_Shea by • Tera Expert
  • 2463 Views
  • 3 replies
  • 1 helpfuls

Resolved! Archiving Extended Tables: System Behaviour

Hi,  We have a custom table which is extended basically from Task table. Lets call it as a Table A. There are other 3 tables, which are extended from Table A. Lets call them as B,C and D. If we open table A list, we can see data from tables B,C and D...

madhuv by • Tera Contributor
  • 1504 Views
  • 1 replies
  • 0 helpfuls

How to trigger the "Subscription Overused" OOTB Notification

Hello Community! This might be a simple solution but I've been wracking my brain for days. Hoping for your help.I just configured Subscription Management for my organization and I now want the Service Desk Manager to receive a notification when Fulfi...

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Dee13 by • Tera Contributor
  • 2202 Views
  • 3 replies
  • 0 helpfuls

Custom Applications vs. OOB

I would like to ask how many SN admins are asked to customize a module to fit the companies needs instead of syncing the process to what is already Out of Box for ServiceNow?

thuskey76 by • Tera Contributor
  • 1910 Views
  • 3 replies
  • 0 helpfuls

Resolved! Using the Upgrade Plan platform feature for Xanadu

Does anyone know if the Upgrade Plan feature will include plugin removal (uninstallation) as a part of the build (on the builder/dev instance) like it does for plugin installation/updates?I've processed all my skipped records and updated all my plugi...

jMarshal by • Mega Sage
  • 1761 Views
  • 3 replies
  • 3 helpfuls

sys admin certification journey

hello everybody im new to the servicenow environement and i want to know on what and where i need to focus to pass the exam the better way .  best regards 

JordyS by • Tera Contributor
  • 2804 Views
  • 14 replies
  • 1 helpfuls