I am looking to migrate to Security Center in the coming days, I am relatively new to ServiceNow and am wondering if the ISC needs to be uninstalled in order to install Security Center or if the best practice is to run both for some time until Securi...
I want to send an email using PDI.I don't think it's possible to send directly from the instance, butIs it possible to send emails using Gmail or a personal email account?I would like to test the email functionality using PDI.
Hi everyone I am trying to create a notification that gets sent to someone as soon as their change's planned end date has passed. People forget to close changes that has been put into production and I need to constantly remind them. I tried the notif...
Hi ServiceNow Admins,I understand that there are costs typically associated with adding System Administrators (admin role) to a user.Does anyone know if there is a cost associated with assigning user roles ending with _admin for a user that already h...
We have 2 windows Mid Servers connected to our ServiceNow production.Do people then use separate mid servers for each non-production DEV/TEST/PREPROD environments?Just means we would need to have windows 8 Mid Servers? or do people install multiple M...
Hi all, I sometimes get the following error message in a red banner at the top "There are multiple UI Policies with the same Order for this field - their run order is" when i try creating UI Policies/ UI Policy Actions. Any thoughts?
Does anyone know of a way to add one user criteria to several items simultaneously?I have not been able to find any posts addressing this question or had any luck on google.Would be a big time saverThanks
Hi, We have a list collector and we need to be determine what item was removed from it in an onchange client script. So for example, if the list has 'A', 'B', 'C' in it and we remove 'A', leaving 'B' and 'C, we need to be able to know that 'A' was re...
Hi All, I'm looking to be able to track the history of each asset, as to who it has been assigned to. I can view this individually by clicking the "Activities" tab on the particular asset, but I need a report to show the history of "All" assets betw...
I need to add instructions for a To-dos Approval Request for a particular catalog item. Every time the item is ordered, approvers need to know exactly which of the products in the item they need to approve. The instructions need to be added to the To...
I have a requirement to set the Due Date to a specific variable entered date. I did that using the following script: if(current.variables.projected_start_date) { current.due_date = current.variables.projected_start_date; }But when testing,...
Example: One user worked on the ticket and put some work notes.. later the ticket was assigned to a different user or a different group. I want to track that data based on work notes and User name. ( Condition: if the X user puts the work notes, I wa...
Hello guys, I would like to know how can I sort below filter by descending.The script is in the "Link Function" of a widget (Time Card Portal Main Container) $scope.timesheetFilter = 'sys_id!=' + scope.data.timesheetId + '^user=' + scope.data.userId ...
I want to call a UI script from a UI action with the script below. The code content is based on product documentation and references.However, when I run this UI action, I only get a "test" popup. How can I use UI scripts in UI actions? UI actionfunc...
Hi all,Which tables will have Demo Data when creating a new instance？ Before submitting a Remove Demo Data request, I would like to know from which tables will Demo Data be removed?
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