Resolved! Make Label Appear Mandatory
I'm working with a catalog item that has a rich text label variable that needs to appear mandatory. I've seen how to do this if check boxes follow the label, however there are no check boxes. Thank you!
Forum Posts
Can we create custom views with sql - i want to write a little bit different sql
Hello,I wanted to write custom SQLs which are not simple joins. This SQL will be join of pm_project and another custom table. I need to do union ALL with multiple sqls. Is there a way where i can write such SQL views (the way we would in a standard S...
My Assets No Data to display
Hello all I have 2 users who are seeing no records to display when accessing my assets, I have compared the permissions and roles with users who it's working for, I have also checked they do have assets assigned to them.
Auto-Populate List Collector Variable Based on Select Box Value
Hello, I have a Select Box variable called Type of Network Account (u_type_of_network_account) with 2 choices - "Network Logon Only" and "Network Logon with Email". Based on the which option the user picks, I want to auto-populate a selection in a Li...
"Project Workspace" Grant Role access
Hello,We are working with the Project Workspace (/$pmhome.do?sysparm_entity=project&sysparm_sys_class_name=customer_project) We created a new role with only some access but we need to the new role created by us(sales) grant access to the project work...
Errors in logs for Email Account read. How to fix?
Hi - I'm seeing a lot of errors in our non production logs that look like the following ones: EmailReader: Email Account record with sys_id 'b695c10000001010fde885507e4bcb26' either cannot be found or its inactive. Email Read cannot be processed. ...
Please tell me how to call UI page from server side script!
I was using client side UI actions.Show a popup using "confirm("text")",After clicking OK, execute the main processing server-side script with "GlideAjax".After saving the record using "g_form.save( );", I was supposed to pass the sys_id of the recor...
Resolved! Can I delete data from 「cmn_location」、「sys_user」 and 「core_company」 table?
Hello Everyone, There are some existing data on the [cmn_location] table, [sys_user] table, and [core_company] table in my company's development instance, verification instance, and commercial instances.I would like to know if it is possible to delet...
What did you name your Service Portal / Employee Center and Virtual Agent chat bot?
Currently the organization I'm working at is going to move from the Service Portal offering to Employee Center but we have a 'name' for our Service Portal that isn't just Service Portal, we call it Element Assist. I'm curious what other organization...
Resolved! Filter user reference field by separate group field
Hi, We have a catalog item that contains a group reference field and a user reference field. We need to filter the user field based on what group is selected in the group field (only show the users from the selected group). I have tried creating a sc...
Resolved! Email Account Missing OAuth 2.0 Authentication Choice
I am not being presented the option to select the OAuth 2.0 Authentication type in the Email Account Record. I have followed the documentation Followed https://docs.servicenow.com/bundle/tokyo-servicenow-platform/page/administer/notification/task/t_S...
Resolved! Context menu - Configure option missing
On certain forms, the Configure option is missing from the context menu, and I cannot figure out how it might have gone missing or what is turning it off for only certain forms. It does appear on Requested Items. Any ideas? I've checked ACLs, busines...
Resolved! Exctract of categories and subcategories of Incident, Service Request, Problem and Change tables
Hi everyone I would like to draw an extract of all categories/subcategories of the following tables:IncidentService RequestProblemChange Is there a way to see it in hierarchical order? E.g. in the Incident table we have a category 'Accessories' and ...
Bulk import of IPs in table "discovery_range_item_exclude"
Can someone here help me with importing some 220 ips to "discovery_range_item_exclude" form. It's tedious to do it one after the other finding the subnet and then adding it.Thanks in advance. #discovery - FRQ.
Resolved! Report on changes that has been open for more than 7 days
Hi I would like to create a report that shows all changes that has been left open 7 days after implementation date/planned end date. I used the relative operator but struggle to get it to show the correct info. Any guidance would be appreciated, than...
