When searching with the KB article number on the Production instance of the ESC portal, ESC search returns knowledge articles. However, ESC search is not returning any knowledge articles when searching by KB article short description. When searching ...
I have created Record Producer i.e a request intake form. Instead of showing it in Service catalog I directly want to add it as a Tab on the Portal. So for this do i have to create a custom widget or we can skip this Step and Show it on the Header M...
I have observed there are several "Flow designer" entries appearing in the "Slow scripts". It doesn't show the actual flow that is causing the problem. How do we analyse which flow is being executed slowly?
Trying to add the Dynamic Translation Enabled attribute in the Work notes dictionary.But not seeing the option. Kindly advise. (Note: have enabled the same for desc and short desc)
Does anyone know how to indent a table (not just left/center/right align)?
Dear Team,Our client is asking what Integration Hub is and its uses are.They are much demanding for custom integration with Azure Active Directory.Can someone please help me to understand what the merits of using Integration Hub over the custom integ...
I have been attempting to generate a key for a Cryptographic Module in my personal development instance (I've encountered the same problem in my company's developer instance as well). I have Column Level Encryption installed on my instance, and assig...
Good Morning Team, I am pretty interested in anyone with experience linking together Snow and Google Data Studio/Looker Studio. We are using Google Data studio for reporting purposes and I would like to know if Snow has a native plugin that can be u...
Hi ! I need to use Robust Transform to do my daily manual loads to CMDB. All is working fine expect Concatenation. I intend to concatenate data from two source fields to one by using the RTE Entity Operations and choossing the option: RTE Entity ...
Hello. For some context, I am fairly new to creating workflows in ServiceNow. Our organization has historically used Workflow editor to create workflows, but our VP would like to see us transition to Flow Designer. I have played around with Flow Desi...
(function findCorrelatedAlerts(currentAlert){ // Ensure the rule is consistent - the filter for primary and secondary alerts must be distinct. var result = {}; //Insert your code here result = {'PRIMARY': [String(currentAlert.sy...
Hi, I am working on a new catalog item and added a datetime variable. I noticed that if you click "Try it" there is the calendar and the can enter time using hours, minutes, seconds fields. However when viewing the catalog item on the portal, there...
Hello everyone, I have created a Custom table (Related CI Components) and added that into the related lists of change request.But I see New button over there to select the records. User has to navigate to multiple times by clicking the New button to ...
I am receiving the following error when trying to use the "Configure function field" option available in the new UI Report Designer:"Access to this content denied based on report_view field ACLs."The report source is sc_task table. The report works ...
Is it possible to allow .eml file be viewed using Document Viewer? I would like to view email correspondence in the Platform rather than downloading, opening the file.