Hi Everyone, After I performed a clone from Prod to Dev, our dev instance redirects to the following urls and will continue in a loop This is the url used that has always worked and currently does not.https://company.service-now.com Below are the url...
Hi Everyone, While working on instance security center to improve our compliance score, one of our high recommendations is the glide.security.url.whitelist" property.Do we need do use "glide.security.url.whitelist" property and if so what should the ...
Hi All,We have a requirement to add a Calendar widget in our Service Portal and display records in the Calendar based on published date of Knowledge. I came across this KB article https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=K...
I was task with replacing version of costly Oracle versions on our MID Servers with OpenJDK.I am told I can use the version that is bundled with ServiceNow however, I do not know how to replace this without breaking the MID server functionnality.Has ...
hi is it possible to amend the action options on HR standard ticket actions widget? Without amending the scripting? thanks
Hi All, Sorry I am really new to ServiceNow and unfortunately left to figure out myself on a scenario that we wanted to implement. We have a File Integrity Monitoring solution that will flag to us what files have been changed in our critical servers....
I have field which has been made Inactive recently. Now, I am trying to get the value stored from the Inactive field. I could not get the value using scripting. I have tried gliding the record var gr = new GlideRecord('table');gr.query();while ( gr....
I would like to include a link to the service portal in the body of the notification.Is it possible to dynamically enter the URL of the service portal using a script, etc., without directly entering the URL in the text?It's a pain to manually fix the...
I'm looking for a way to log to the syslog table like "gs.info" in a client script.
Hi Everyone,Recently we launched Now Mobile App for End Users.We decided to use the existing IT Service Catalog that is in use for our Service Portal. We added this to our Services on Launcher Screen by adding Browse Catalog instead of using the defa...
Hi, We are running a daily LDAP Group Import to sync some AD groups in servicenow. For some reason, some of the group fail to import - or at least it looks that way since the last sync time on the failed ones is showing years ago, and the group itsel...
Hi All In "Platform Security" document (see https://downloads.docs.servicenow.com/pdf/enus/servicenow-sandiego-platform-security-enus.pdf) on page 1075-1076 are mentioned Workflow logging and Configuration Information logging. Wich table store this l...
Hi, Anyone can help to how to edit or change the configuration item on the submitted CR?
I'm having an issue where only ITIL users can see a specific service that i need all users to be able to see. How can i make it so all users can see it? What ITIL users see... What non ITIL users see..
Hi Folks,I've had a good look around for this topic - not found much since 2014. We are on SanDiego - going to Tokyo shortly. Have a Service desk who currently use the Schedules to let customers know opening hours. I will be working with them after t...
