I have created a custom field A in the user table.*Custom field is a string.Create a module for the user table.Set a filter condition in the module: "Show records that have the same value as custom field A for the logged-in user."How can I set this?
We have many subscription/ Licensed roles in ServiceNow Like- ITIL / ITIL Admin. When a new user is coming in system we are allocating him these roles, sometimes we need to have new licenses for these Roles/users [ITIL]. My question is - When someon...
Hello Everyone!The sys_id of the records is not matching between source and targetI would like to know if the sys id of the records in source and target would be same if we clone the instance.Note : We have not defined a table under "Exclude Table" a...
I am still learning the basics of ACL and hence a quick question. If a user has ACL write access doesn't that mean they already have ACL read access too or do we assign it separately to them again for them to see the record and then edit it?
Getting this pop up window error is - Access request is not allowed due to potential SOD violations Violation reason - SOD_RULE_ROLE
Problem: I enabled a notification record to be triggered when comments are entered on a RITM.All notifications are sent to the Service Desk assignment group; however, I want to help reduce the number of notifications that are sent by creating a scrip...
Currently the organization I'm working at is going to move from the Service Portal offering to Employee Center but we have a 'name' for our Service Portal that isn't just Service Portal, we call it Element Assist. I'm curious what other organization...
Hi everyone, I stumbled upon a really weird issue I can't wrap my head around. I am trying to populate a date field in a table based on historical data of specific field-updates ("Status" field updates in the sys_history_line table of the records).Si...