We have an integration between a service bridge producer(US) and Consumer(customer). its a case to incident mapping. we have this weird bug where the data from us the producer makes it to the consumers remote task. but it doesn't type or write anything onto the corresponding incident. when we checked the remote task it said
'The parent task is missing, update failed.' in the work notes field. I'm not sure whats causing this. Mind you this is happening post creation
