OMT Attribute Mapping

vijaykumar_k
Tera Contributor

I see attribute mapping option available from Product Specification to CFS, but no option for attribute mapping from CFS to RFS. Am i missing some settings or its not available.

1 ACCEPTED SOLUTION

@vijaykumar_k Click on the burger (3 line icon) on the left as shown below. Navigate to Configure > Related Lists

ShashankInamdar_0-1694458062437.png

 

You should then see the Related Lists configured for Service Specifications.

This may be in read-only mode, depending upon the scope you are in.

If in read-only mode, click on 'Edit this view in Product Catalog Manage Core' as shown below

ShashankInamdar_1-1694458233712.png

 

Once in Edit mode, select the 'Attribute Mapping->Source Specification from under Available List and move it to under Selected and Save.

 

Let me know if this works.

 

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4 REPLIES 4

ShashankInamdar
ServiceNow Employee
ServiceNow Employee

Hello @vijaykumar_k 
Attribute mapping is available from any to any specification type.
Are you viewing this from Classic UI? One of the common causes of this is the related list 'Attribute Mapping--> Source Specification' is not configured against the Service Specification. 
Can you check/confirm is that is the case?

AttrMapRelatedList.png

 

vijaykumar_k
Tera Contributor

@ShashankInamdar , On the Service Specification page i could not find the configuration window which you have pasted in your response. Please can you help with the path for the configuration window. I am on Utah release.

 

vijaykumar_k_0-1694452894022.png

 

@vijaykumar_k Click on the burger (3 line icon) on the left as shown below. Navigate to Configure > Related Lists

ShashankInamdar_0-1694458062437.png

 

You should then see the Related Lists configured for Service Specifications.

This may be in read-only mode, depending upon the scope you are in.

If in read-only mode, click on 'Edit this view in Product Catalog Manage Core' as shown below

ShashankInamdar_1-1694458233712.png

 

Once in Edit mode, select the 'Attribute Mapping->Source Specification from under Available List and move it to under Selected and Save.

 

Let me know if this works.

 

Thanks @ShashankInamdar . After adding in the related list , i can now see and configure attribute mapping.