Product Offering issue in Telecom Order Management

[Learner-in-Prog]

Hi ,

I have created product specifications and product offering, but when creating order I am getting 1 product name for all the products. Please advise what could be the issue.

Attached the order issue for your reference.

[ShashankInamdar]

Hi @Learner-in-Prog , Can you check the Display Name of all the Product Specifications you have created? Are they the same?

[Learner-in-Prog]

No Its different for all. PFA for your reference.

[ShashankInamdar]

Ok, this is unusual. I am not sure if this is a Workspace issue (cache etc.)... If you opened the same Order and Order Line Items in the Classic UI instead of the Workspace what do you see?

[Learner-in-Prog]

Any Clue or suggestion to fix this issue.