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Order Action type

https://docs.servicenow.com/bundle/vancouver-order-management/page/product/tmt-order-mgt/concept/order-mgt-customer-order-types.html Previously (pre vancouver), you had the action type = MOVE.Has it been replaced? by what?

Resolved! is this a known bug in OMT vancouver? or it's my PDI

According to vancouver documentation, if you want to create a relationship between a CFS and RFS, you have to use ''composed of'' or ''bundles'' (because they are both type = Service Spec ) Source SpecificationTarget SpecificationRelationship TypePro...

JoshuaChenFX_2-1705445778936.png JoshuaChenFX_0-1705447191562.png

Network or Telecom Equipment naming convention in servicenow

Hi Team, We have requirement as to handle Naming convention for Device & Hostname when we register or create in ServiceNow platform. Ex : Below is the example and logic has to work for type of devices like, OLT, ABC, CBZ etc. Equipment name        Ho...

Vinay2509 by Tera Contributor
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Naming Convention for Equipment & Hostname

Hi Team,  I recently started working as Developer in ServiceNow platform, specially in TNI Model(Telecom Network Inventory). I have requirement to Generate Naming convention for Network or Telcom equipment types like OLT,ONT,WDM.. etc Scenario: When ...

VinayTNI_0-1704639324419.png
Community Alums by Community Alums  
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  • 1 replies
  • 0 helpfuls

Resolved! Characteristic value not being passed from CFS to RFS

All:I have tried to diagnose the issue but have not been successful. I have attached the diagram of the Catalog Hierarchy for the Product Offering I have created. Everything works fine until the CFS, but for some reason the value of a  Characteristic...

Resolved! Decomposition rule

in the servicenow doc, it says decomposition rule are only valid for product specification (source)  https://docs.servicenow.com/bundle/vancouver-order-management/page/product/tmt-order-mgt/task/order-mgt-specification-rels.html yet, I've been testin...

Unable to load Catalog Hierarchy diagram

Hello:I get the following message when I try to view the Catalog Hierachy from any of the specification records or the Product Offering record. I am a able to view the hierarchy of any of the OOB specs. Appreciate your assistance in advance! Mahesh

Screenshot 2024-01-05 at 11.21.12 AM.png

Resolved! OM data model

Hi, Do we have the data model of OM or any reference document which will guide us like in which table the attribute/characteristic/actions are getting stored?  Thanks.