Product Offering issue in Telecom Order Management

[Learner-in-Prog]

Hi ,

I have created product specifications and product offering, but when creating order I am getting 1 product name for all the products. Please advise what could be the issue.

Attached the order issue for your reference.

[Learner-in-Prog]

The order status is same while creating from classic view as well.

do you have any step by steps instructions for creating product offering / specs/ characteristics etc...

[ShashankInamdar]

Here is documentation on how to set up the Product Catalog --> Configure telecommunications product offerings 

[ShashankInamdar]

@Learner-in-Prog  - just going back to this thread. I am wondering if this is also due to CSM OM and OMT installed on the same instance?

And if having just one OM plugin resolved the issue?

[Mahesh_Krishnan]

Are you able to provide a picture of the Catalog Hierarchy from the Product Offering record so we can see how the Offering is setup?

[Learner-in-Prog]

Hi Mahesh - Please find the attached catalog hierarchy.