Hello Alka -
Maybe i try to answer your questions, but this is purely my thoughts. If Separate Implementations for Each Domain then Yes, in a multi-domain or multi-cloud Service Provider (CSP) environment, it's common to have separate implementations tailored to the specific business needs of each CSP or domain. This allows for customization and optimization based on the unique requirements of each entity.
When a customer expands its ServiceNow portfolio by opting for additional modules like TSOM (Telecom Service Operations Management) or TNI (Technology Insight), you would indeed need to maintain these modules separately for each CSP or domain.
Customer-Specific DS Data and HRSD: If a customer wants to use HRSD (Human Resources Service Delivery) for its own organization, this would typically involve a separate ServiceNow instance.
In essence, communication between different ServiceNow instances, whether for different CSPs or different modules, requires careful planning, robust integration strategies, and ongoing maintenance to ensure smooth operations.
Regards,
PaulSylo
Kindly mark "helpful", if this helps, or Mark as "Accepted " if it solves your issues !
