Unable to load Catalog Hierarchy diagram

Mahesh_Krishnan
Giga Guru

Hello:

I get the following message when I try to view the Catalog Hierachy from any of the specification records or the Product Offering record.

 

Screenshot 2024-01-05 at 11.21.12 AM.png

I am a able to view the hierarchy of any of the OOB specs.

 

Appreciate your assistance in advance!

 

Mahesh

7 REPLIES 7

The version you mention does not show as being available for Utah. This is what I see next to the plug-in:

Screenshot 2024-01-08 at 11.22.59 AM.png

I do not get a dropdown selection for version as I see available for other plug-ins.

You are right. 5.2.0 was a major release and compatible with Vancouver. 4.0.9 was the last Patch Release that was compatible with Utah and Tokyo.

We are using version 4.0.9