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Resolved! Link to ServiceNow Foundations eLearning

Hi Service Now Community, As a beguiner i started to learn The fundamentals through the link given in this page https://www.servicenow.com/services/training-and-certification/foundations-elearning.html a few weeks ago. As i wanted to continue my lear...

david sapin by Tera Contributor
  • 2357 Views
  • 9 replies
  • 4 helpfuls

Resolved! How to remove the text in short description and i have try with str.replace("text",""); it doesn't work

        i have try below code but not working try to help to remove the text ( "Mohan :Mohan :") in the incident Table    var gr = new GlideRecord("incident");gr.query(); gs.print("number : "+gr.number);var sd = gr.getValue("short_description");// g...

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Mohan6 by Tera Contributor
  • 2540 Views
  • 1 replies
  • 1 helpfuls

Service Now basic documentation

Hi, This is Shalu. I use to work as Manual tester and then took a break. Now trying to get back to IT. Trying to learn Service now. I am unable to find a step by step documentation for service Now basics. I would like some recommendations from you gu...

Shalu3 by Kilo Contributor
  • 20546 Views
  • 11 replies
  • 3 helpfuls

Certification cost increased?

Hi All, short question - have all certification courses prices increased in 2022? Seems that every single 3 day course cost 2400 USD? So to be certified implementation specialist - service management cost 4800 Dollars even though I have ServiceNow fu...

AndersBGS by Tera Patron
  • 4131 Views
  • 2 replies
  • 2 helpfuls

Resolved! UI action 'Edit...' for approvals

I'm trying to have a UI action on the RITM form to make it easier for Service Desk staff to add approvers (without having to go down to the bottom and select 'Edit...'.I've done and Insert&Stay on the existing 'Edit...' UI action and modified this so...

nmcl by Giga Expert
  • 2846 Views
  • 4 replies
  • 0 helpfuls