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Resolved! Delta Certification Passing criteria

Hi, I'm planning to appear for Delta exam of CSA. I was wondering about the passing criteria and the study material or notes for the Delta certification of CSA. Any help and suggestion will be helpful, Since Delta certification is just introduced. Re...

Alok Das by Tera Guru
  • 7913 Views
  • 4 replies
  • 18 helpfuls

Resolved! Creating conditional fields on a form

When an incident is Prio1 or Prio2, there must be a Incident Report attached when changing State to Resolved. 1 How to make a mandatory checkbox appear in closure information, when the Prio is 1 or 2? Must be checked to Resolve. 2 Can one in addition...

FredrikG by Kilo Contributor
  • 2526 Views
  • 8 replies
  • 3 helpfuls

Delta Exam

Hi. I can't find this info anywhere: - What is the passing percentage? - Is the whole CSA Delta exam related to the release notes? Because there is around 500 pages, and many of the topics are related to the develpoment.   Anyone who passed the exams...

SC4 by Tera Expert
  • 6923 Views
  • 7 replies
  • 0 helpfuls

SNOW Partner Portal

Hello Team,   Please let me know what are the terms and Condition for SNOW Partner Portal.   I need to access Partner Portal : If I give my official email id will they verify with my Company HR/Admin and then they will give access to Partner Portal. ...

Tausif by Tera Expert
  • 1525 Views
  • 1 replies
  • 0 helpfuls

Autopopulate fields on incident form

I have a field named requester which i created with reference to user table.Based on the selection of user's name in the requester field it should auto populate other fields like company,location and contact number in the incident form.Please suggest...

Sreevani K by Kilo Contributor
  • 2964 Views
  • 2 replies
  • 0 helpfuls

CSA or CIS-ITSM

Since ServiceNow has transitioned their certification program. I am CSA before Jan 1 2017, do I have to retake CSA or I can go with my old CSA for CIS-ITSM or CIS-Service Mapping before 31st March 2018 to be compliant?  A prompt reply will be highly ...

Yogi3 by Kilo Guru
  • 2174 Views
  • 5 replies
  • 0 helpfuls