Hello Team,I'm performing the ITSM simulator task: Create a catalog item template.I could create a service catalog successfully but on this task, I keep getting an error to available the template for All ACME Corporation employees: I already referred...
It's bad enough having courses with no labs, but having "knowledge checks" that give no explanations and always grant a passing grade... [facepalm] Bill... check on your people.
Basically as the question says - I Would like to know any use cases of Now Assist AI agents already implemented.
Hi, When validating task "SNPI Story 3 - Configure Groups for HHD Users" , it keeps failing even though I am positive I have done everything correctly. It gives the folllowing notification: Did you correctly add the hhd_admin role with to the HHD Adm...
This post shares learning notes from troubleshooting lab validation issues encountered while working through the Virtual Agent module in the Welcome to ServiceNow (Zurich) course. It focuses on common error messages you may encounter if the validatio...
Which Ebooks should be sufficient to clear the CIS-HR exams
I have missed to attempt my CAD exam. How can i reattempt it or do i get the voucher again. Kindly help with this. Thanks in advance. Laxmi.
Hi All,Can anyone help me on the issue I've been facing.Upon logging in nowlearning site using my personal ID, I'm not able to access the Now Learning and it keeps looping on the SSO.https://learning.servicenow.com/now/lxp/home?auth_failed=true&id=lx...
Test your NLU model to see if the InternetIssues intent is returned.Open the default Service Portal and test the following utterances:Is there an internet outageI cannot connect to the internetMy wifi is not workingIf your model’s accuracy is below 8...
Hi,I am having issues transferring my account from my previous employer to my personal account. I no longer have access to my previous account and I am still listed as Main Administrative Contact for my old employer.My personal account does not appea...
Hi All, I am CSA-ITSM certified and need to register for "Certified Implementation Specialist - Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM))". When i am trying to register for the same, there is a button "Resume" comes up and when i am c...
Please if these 2 are separate tracks, how can i register for the support specialist exam? Because i see that of Admin very often.
Hello Community,I've applied for the ServiceNow RiseUp program starting Q2 April 2026, but the application has been on PM review stage for quite a while now. Has anyone recently applied and received an update? Specifically in the US and Canada region...
Hi everyone,I’m looking for some guidance from the ServiceNow community.I was recently selected for the RiseUp with ServiceNow program, but my offer was rescinded because I hold an active mainline certification. I completely respect the eligibility c...
Hi Community A while ago I posted this article on my LinkedIn profile: (28) How to Pass a ServiceNow Mainline Exam | LinkedInBut since there is a dedicated Training and Certifications forum I thought it would be ideal for me to post this article here...