Resolved! How to i claim my voucher?
Please i just completed the learning path but I can't claim my voucher, has anyone been in this situation? Please what did you do to claim the voucher? Thanks
Forum Posts
Unable to proceed after clicking “Resume” during exam registration
Hello Team,I am trying to register and schedule the Certified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS‑DF) exam through ServiceNow University.Previously, my exam registration expired, so I clicked on “Retake exam” and started...
Report Edit Access Lost After Platform Analytics Migration & Zurich upgrade
Hello All, We've recently migrated our reports and dashboards to Platform Analytics and subsequently upgraded to the Zurich release in Dev and QA. Prior to upgrade we have moved the Prod reports data to Dev and QA. Since these changes, users are repo...
CSM- Relationship between contract, entitlement, sold product and install base items
Hi everyone, I need support in figuring out with examples what is dependant/ extended by and overall, what is the relationship between contract, entitlement and how they relate to sold products and install base items. Is the entitlement related to ...
Action Error Handling Hands on Lab: cannot publish: bad request. Required fields not suppled
I am working Flow Error Handling course and I am doing the Action Error Handling Hands On Lab. I am just creating the Action Error Handler portion and have entered in all the fields and information provided in the lab but when I go to publish i get ...
Resolved! Application Development Fundamentals On Demand – Zurich Version Progress Not Updating After Course
We are facing an issue with the "Application Development Fundamentals On Demand" course.On June 1, we received an email stating that the course status had been changed to "Retired - Incomplete". After that, the course was no longer visible in the Ass...
Request for Guidance Regarding RiseUp Cohort Attendance
Hello Community,Due to an unexpected health emergency situation, I was unable to attend the RiseUp with ServiceNow classes consistently for about a week. Prior to this, I was actively attending sessions and keeping up with the coursework.I would appr...
[Assessment Task Notes] Welcome to ServiceNow Micro-Cert: Create and Comment on a Record
Following on from my previous post, this is the third in a series documenting common validation errors that may be encountered in the Micro-Certification assessment simulator tasks. Rather than providing the exact solution, these notes aim to help yo...
[Lab Validation Notes] Welcome to ServiceNow (Zurich): Lists and Filters
This post shares learning notes from troubleshooting lab validation issues encountered while working through the Lists and Filters module in the Welcome to ServiceNow (Zurich) course. It focuses on common error messages you may encounter if validatio...
Resolved! Workflow Studio Fundamentals - Demo/Practice
Workflow Studio Fundamentals - Washington course Lesson 5Step 3 Find the playbook named Incident Response Demo and select it.I requested an instance within the course, however I cannot perform step 3 as the requested playbook does not exist in the in...
CIS-DF exam on personal ID — can I merge to org ID after passing?
Hi Community! Quick question — has anyone taken the freeCIS-DF exam using their personal email IDand then merged it to their org ID wheretheir other certifications are linked?Would like to know:1. Did the certification transfer successfullyafter the ...
Business Analyst to ServiceNow: How common is this path?
Hi Community,One interesting thing I've noticed while working on ServiceNow projects is how valuable a Business Analyst / System Analyst background can be in consulting and implementation roles.Skills such as:Process analysis and process designStakeh...
Unable to claim CSA voucher, even I have completed the course in nowlearning portal
Hi All, I have successfully completed the ServiceNow Administration Fundamentals On Demand course via the Partner Portal. I understand that this course makes me eligible for the Certified System Administrator (CSA) exam voucher.However, I’ve noticed ...
Is CSA exam replaced with AI system administrator?
Hello, I'm confused, as I was preparing for the CSA exam, but I see that this system administrator changed to AI system administrator. Is this CSA exam available? Or I need to go for an AI system administrator exam. I am from a non-technical backgro...
New Certifications
Looking for easy way to keep abreast of the latest introduced certifications - is there a proactive notification model that I could sign up for?
