Resolved! CSA Course material link expired
Hi everyone, I'm currently doing my CSA but the course material link to the ServiceNow Sharepoint is expired. How to solve this?Kind regardsKevin
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LeanIX alignment with CSDM 5.0 and APM
Hello Everyone,I am looking for a LeanIX MetaModel 4.0 factsheet mapping with CSDM 5.0 Example - LeanIX metamodel factsheet are ProductApplicationsCapabilitiesDataInitiativesInterfaceIT Components Organisation
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Share with us your most important lesson you learned from this ServiceNow implementation in the course.
Change the CSA exam delivery method from Onvue to Pearson center
Hello Community, I am writing to request a change to my upcoming ServiceNow Certified System Administrator (CSA) exam. I inadvertently selected the online OnVUE delivery method, but I need to take the exam at a physical Pearson VUE testing center ins...
URGENT: Requesting Case Escalation for Mode Change (Online to Onsite) - Case #CS0622082
Hi Everyone,I am reaching out to the community team for an urgent escalation regarding an active Now Learning support ticket that hasn't been assigned yet. My scheduled exam date is June 19, 2026, which is just around the corner, and I am hitting the...
Resolved! How to check or download the Certificate.
Hi Team, I have completed the Certified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM)) certification. But I don't know how to check/view/download the certificate. But I can view the Credly badge but don't know w...
Resolved! Fresh Grad Prep: CSA and CAD Exams!
Hi everyone! As a fresh graduate, I am focusing 100% on passing the Certified Application Developer (CAD) and Certified System Administrator (CSA) exams before diving fully into the job hunt. I'm taking the CAD exam first in late July, and my prepar...
I am unable to reschedule my CSA
I am unable to reschedule my CSA. My exam was scheduled for June 4th. I did not pass and have been trying to reschedule since then.
Resolved! Free voucher CSA exam
Hello Everyone,Is there any upcoming free voucher available for the CSA exam?Thank you!
Unable to Register for CIS-DF Exam – Progress Record Shows Completed
I am unable to schedule my exam. While scheduling exam, when I agree terms and policies, and click on the "Agree and Enroll" button then the following error occurs:"The following error occurred: User is currently enrolled in or has already completed ...
What's an Incident in ServiceNow?
Incident is any disruption in the service/normal operation. An incident can be as simple as a blocker/hindrance caused in the process of implementing any routine operations/services. Examples of Incidents: Unable to access shared folder or driveSome ...
Unable To Find CD Billing
Unable To Find the CD Billing
Resolved! Certification number is not present in Pearson Vue exams
Hi All I am currently facing a strange issue. I cleared my CAD exam one week ago under newly introduced Pearson Vue exam system but found there is no certification number in my certificate. Instead there is only a dash (-) sign showing up. Please see...
Event Management Fundamentals (Yokahoma) Lab3.1 alert grouping issue
On the course follow guide alerts created in lab3.1 should be grouped together but this is not the case in the instance. I checked some settings but I do not see anything related which would drive that alert grouping. The guide is pretty straightforw...
