Im learning ITSM Fundamentals LabX using AI Learning guide, but im unable to move past from module 4 - improve IT services.I've pasted the screenshot for reference, im not sure whether its a rela task or glitch with AI learning guide.I think its dire...
I am having issues with the lists and filters tasks. It is stating to change the state to in progress and that I should change the status to 10 records. My problem is I see most of them already have in progress as the status, but the one that current...
Hi Team,i am facing error while validating task results. Screen shot is attached for reference. please look into this.
I am pursuing Servicenow CSA fundamentals course from this platform , while doing the lab activities am getting ths option of select links below to acces the course resources, getting error below plese check attachments, but after clicking on the ...
Hi team,I was planning to register for the Certified Implementation Specialist – Discovery (CIS-DF) exam under the recent free voucher promotion that concluded on June 30, 2026. Unfortunately, I missed the deadline, and the registration is currently ...
I'm having trouble making a payment for the certification. Every time I try, I encounter the following issue: We are unable to take payment at this time. Please try again, or use a different payment method.Additionally, the only payment option availa...
Hi everybody, I am currently going through the Implementation Simulator and I am kinda stuck on this specific task:Change requests without sufficient lead time pose a greater risk to the environment and should be documented as such. Risk calculations...
Dear Support Team,I had my CIS-DF certification exam scheduled on 2 July at 10:15 PM. Before the exam, I completed the system check successfully, and everything was working properly.However, when the proctor joined the session, my system suddenly cra...
When I select the 3 Incidents, this is what I get: You have no Freeform Boards
I did what is detailed below: Task Instructions:1. Impersonate 'Platform User'.2. Set your instance preferences to show date and time formats on forms.3. Set your instance preferences to show help tips on forms.But the Validate Task is always failing...
I have enrolled in the SNAF On-Demand course and have gotten access to my ebook. After trying to download the course files (shown below) so that I can work on the labs I get an error message stating the link in the ebook has expired (also shown below...
I am taking the ‘ServiceNow Platform Implementation On Demand’ training.I am getting an error in setting up the LDAP server and cannot proceed.Please let me know how to resolve this issue.I am getting this error.
We’re preparing to roll out ServiceNow CSM, including our first client-facing portal and knowledge base. Today we’re using a basic ticketing system. We have an onsite planned to go deep on workflows and change management. Ahead of that, I want to pre...
Hello everyone, I have successfully registered and scheduled both the CSA and CIS-DF (CMDB & CSDM) certification exams. My current schedule is: - CIS-DF: July 4 - CSA: July 18 The CIS-DF exam page states that CSA Certified is a prerequisite. However,...
Not able to register for Pearson VUE exam with my full name which is matching the passport. Did anyone else run into this issue? If so how did you fix it ? I'm trying to understand, As this is the first time I'm registering for Pearson VUE I don't wa...