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Risk Assessment don't display!

Hi. I am studying Risk Assessment. I installed the "Change Management --Risk Assessment" plugin in PDI and entered the assessment designer and thresholds. When I see the "Risk Assessment" related link in the Change (Normal) record, I don't see the qu...

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Ereshkigal by Tera Contributor
  • 788 Views
  • 3 replies
  • 2 helpfuls

Resolved! Create a business rule on Issues such that if the caller of issues is a “VIP” user the issues opened should always be with Priority 1.

Create a business rule on Issues such that if the caller of issues is a “VIP” user the issues opened should always be with Priority 1. (function executeRule(current, previous /*null when async*/) {var gr=new GlideRecord("incident"); gr.query(); if(ca...

VISHAL69 by Tera Contributor
  • 1864 Views
  • 3 replies
  • 4 helpfuls

Resolved! Did You add and post comment?

I was performing "Assessment Simulator Task 3: Create a record and post a comment" in Micro-Certification - Welcome to ServiceNow [Japanese]. Even though I entered the correct values ​​based on the "Incident Details" description, the error "Did You a...

一視石 by Tera Contributor
  • 2486 Views
  • 10 replies
  • 9 helpfuls

Change Management Essentials

Hello, I have recently been trying to go down the Change Management Essentials pathway through ServiceNow Learning. However each time I select to resume the content or view the next chapter I get brought straight to ServiceNow Impact page... Is this ...

nburns by Kilo Contributor
  • 270 Views
  • 1 replies
  • 0 helpfuls