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Resolved! CSA Exam

2 Questions1. Does anyone have any discount codes or are willing to sponsor me for the cost of the text?2. With the release of Yokahama, will that impact the exam in any way?Thanks!!

aqsingleton by Tera Contributor
  • 961 Views
  • 3 replies
  • 3 helpfuls

email on the incident form

HelloI'm trying to find out where is this email option on the incident for. where can I configure it? and once I find it, I need to map the short description field on the subject of the email along with the incident number Thank you 

TalitaA by Tera Contributor
  • 929 Views
  • 3 replies
  • 1 helpfuls

What’s the Difference Between Email Parser and Inbound Email Action – Which Should I Use?

Hi Community,I’m working on an email integration for a Security Incident Response use case. I noticed that ServiceNow offers both:Email Parser (with fields like “Email is from”, “Subject contains”, “Destination table", 'Duplication rule ")Inbound Ema...

Resolved! ServiceNow Yokohama CSA Delta Exam

Hi, I have done my CSA Certification on 2nd April,2025. Now it is showing the expiration date as 2nd April,2025 in my Web Assessor Account. Is it Expired now?Do I need to take Xanadu delta Exam or Yokohoma delta Exam?

SravyaT by Tera Contributor
  • 2676 Views
  • 10 replies
  • 5 helpfuls

Resolved! Suspended exam

I’m reaching out because I’m experiencing a serious issue with my Certified Application Developer (CAD) exam, and I’m wondering if anyone here has gone through something similar or has any advice.My exam was suspended ,even though I followed all beha...

SashankC by Tera Contributor
  • 1857 Views
  • 10 replies
  • 8 helpfuls

Flow designer

Hello Community On my execution, line 44 indicates an end flow, but my flow doesn't have one. So my flow is ending on this imaginary end flow.

TalitaA by Tera Contributor
  • 641 Views
  • 1 replies
  • 0 helpfuls

flow designer

Hello community,Im having a problem with my flow. its only triggering with the user with the ITIL role, it's not triggering for end user 

TalitaA by Tera Contributor
  • 713 Views
  • 2 replies
  • 0 helpfuls