We want to implement the use of gamification and certification to end users. Our goal is to make users fulfil some kind of assessment/quiz to get a certification or badge. That way people from helpdesk can verufy the end user have fulfilled some kind...
Good morning, Community,I completed my Associate System Administrator and Certified System Administrator learning paths on April 8, 2025 (as shown in the attached screenshot). I received a notification in my badges that I’m eligible for the CSA vouch...
Hey everyone,I still remember the first time I was asked to build a report in ServiceNow.I stared at the screen for what felt like an hour — not knowing where to start, what data source to use, or how to even make it look decent. I fumbled through a...
In csa course i have tried the workflow building as given in the ebook. But still it is not working properly.Could anyone find mix.
以前にServiceNow Administration Fundamentals On Demand [日本語]を受講し、バウチャーも獲得したのですが、バウチャーの有効期限である1年を超過してしまいました。試験のポリシーによると、CSA試験を受験するためには再度コースを受講してバウチャーを再取得する必要があるとのことですが、コースを再登録しようとしても「レビュー」のボタンしかなく、再登録ができません。どのようにコースを再登録すればよいでしょうか？
When I first heard about ServiceNow, I didn’t know what to make of it.I wasn’t from a ServiceNow background. I wasn’t even from a traditional tech background. But something about the platform caught my attention — the way it connects systems, automat...
Hi, this morning I was supposed to take my exam as a servicenow administrator but during the pre-test verification phase my external web cam suddenly stopped working and, since it is not allowed to use the internal webcam of the PC, my exam did not s...
When I first loaded the page, I saw nothing, so I logged back in and this pic showed up: But that's all I see. There's no download or link of any kind. Nothing that suggests where I'm supposed to get these "class resources". Am I supposed to do some...
I'm new to the ServiceNow community, so I apologize if this isn't the right place to post. Let me briefly introduce myself: I’ve been working as a ServiceNow Developer (beginner level) at my company for the past five months, and I’m based in Malaysia...
Reading the OnDemand ServiceNow System Administration e-book its states 1. Open the HR System group record I am meant to create rather than "open" as i can't find a HR System group record or a few steps later a HR Systems Support group record ?! A...
Hello everyone, I need to remove the word SQUAD or squad, from the beginning of the name of 41 groups in the ServiceNow production environment. I need to run it through a fix script to register the change, but I have never used a fix script. Could so...
Hello everyone, I'm doing the Performance Analytics Advance On demand course and I'm having a data problem during the “Index Indicators” Lab. In the “Dependencies” part, we need to create an “ndicator sSurces entitled "Outages" based on the “Facts Ta...
Hello Team, I have done Certified System Administrator exam on 11 April 2026 and I'm PASS in this exam.Can you have any award/refund of this certification cost.
Hi guys, I have joined the SNAF training, unfortunately it doesn't let me complete it. Some trainings / labs / knowledge checks remains in the status 'In Progress'. Any idea how this can get solved / overcome? ThanksIngo
Hello, I would like to know the training fee for Shark Camp. How much did it cost when it was held before? I need this information as a reference for this year.
