Resolved! ServiceNow Fundamentals infinity xlsx data files
Where can I download the infinity-data.xlsx and infinity-update.xlsx files for the ServiceNow Fundamentals course?
Forum Posts
Trigger Multi-Row Variable Set modal to open.
In the screenshot provided below, you can see that i have this Multi-Row variable set, which opens the Modal provided in the screenshot as well as soon as you click on "Add".Is there any way i can open this modal trough the client script of my widget...
Assessment Simulator Task 2: Favorite a Filtered List
Steps 3 and 5 require "Service Desk" as the value to enter on the Assignment Group. Every time it is added and I save, it doesn't populate nor register on the Filter. Is this a bug? Can I get assistance. Thanks, Andres Fernandez
Resolved! Link Webassessor account to my now learning profile
In the new updated UI of now learning, menu options are not clear. I have recently completed CSM mainline course and got an exam voucher, but I am unable to link my webassessor account to the now learning account, couldnt find a menu where webassesso...
Clarification on CSA voucher claim
Hi, I had completed the on-demand system administrators training and received a voucher. When I try to claim the voucher, it is asking for the payment. The on-demand training was a paid training which cost around $575. Do I need to pay separately for...
I completed the Certified ServiceNow Administr voucher course, but voucher needs payment!
I am a not an employee of the organization or a university student. Present exam cost is 300USD. I was trying for a voucher and completed the ServiceNow on demand course and ServiceNow certified Administrator Voucher course. But it shows pay and begu...
AI Search Hands-On Lab – Unable to Access "Service Portal" Module While Impersonating a User
Hi ServiceNow Community,I'm currently going through the ServiceNow Training - AI Search: Explore AI Search with a Hands-on Lab. As part of the exercise, I’m practicing the concept of impersonating a user — specifically, Abraham Lincoln. The impersona...
Exam fee for the CSA
Hello Team, I am in the middle of the service now, learning the module for the system administrator path. But for clearing the fundamentals of CSA, it's asking me to pay $300. Anyone who can help me with the free voucher for learning?Also, I know tha...
Resolved! Unable to Claim CSA Voucher – Prerequisite Course Marked Incomplete
I completed the "ServiceNow Administrator Fundamentals On Demand" course on March 17, 2025, which is a prerequisite for claiming the Certified System Administrator (CSA) exam voucher. However, when I attempt to claim the voucher, the system indicates...
Retaking the CSA Exam – Looking for Study Tips and Resources
Hi everyone,I took my CSA exam back in December and now have the opportunity to retake it. I really want to make sure I’m better prepared this time around. Aside from the official training site, I’m looking for additional resources or strategies to...
Difficulty level of CSA Exam
Hello Everyone, recently i completed CSA course. I am preparing for CSA exam and i need some help regarding the exam. How the questions will be and asked in exam, difficulty level of exam
Resolved! I have an issue with Lab 5.2 in the Administration Fundamentals.
In the lab 5.2 it says in step 13 that I should see a "Try It" button in the top bar. But it does not appear.As I cant progress without making the Catalogue Item active I need some help.
Resolved! What is my next step?
At first, I was quite shocked at the depth of this software. After going through the initial classes and earning the Welcome to Service Now Micro Cert, I see that this software is extremely powerful and capable of IT support. Does anyone have any ...
Resolved! Life of a Task in ESC My Tasks
Hello, Quick question. When a task is assigned to a user, the tasks that shows up in the "My Task" area, does that task last forever or does it "expire" or is removed after a set period of time?
