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CSA Question on Tasks
I'm looking for clarification on the following hypothetical CSA Question I have seen a few times. An IT manager is responsible for the Network and Hardware assignment groups, each group contains 5 team members. These team members are working on many ...
preparing for CSA exam
A subject matter expert routinely receives tasks which have been worked by first level support, before receivingthe assignment. What could you suggest to make it easier for the expert to read only the work notes in the Activity log?A. Click Context m...
Resolved! Next Experience, Navigation, and Access ​Task
I am a new user taking the first course on ServiceNow platform. For first simulation the tasks are as follows:Task Instructions:1.Navigate to the User Menu (select the System Administrator avatar in the top right corner).2.Select Impersonate user.3.L...
Account Suspension and Voucher Misuse Allegation – Need Clarification
Hello Community,I am seeking clarification and support regarding a suspension I recently received in the ServiceNow Certification Program.The allegation was that I misused or shared voucher codes. However, the facts and timeline of my certifications ...
Resolved! SNAF Capstone project - Task 3
I wonder if someone could help me. I'm trying to verify Task 3 in my Capstone project but i keep getting this error when i try to look up the workflow execution: Flow reports not available. Check system property com.snc.process_flow.reporting.level....
"Your access request is invalid" error from servicenow mail
I tried adding my organisation using the Request to Add Your Organization option in ServiceNow to get a voucher, but I received the mail with message: ServiceNow University – Your access request is invalid.
How to request for a CMDB Certification voucher?
I have already completed CMDB Fundamentals on demand course like 6 months ago. In the meantime, Servicenow introduced a new Certified Implementation Specialist -Data Foundations (CMDB and CSDM) Exam. I have a partner account. Do you how to request fo...
Resolved! [Article] How to Set Up Your First JavaScript Development Environment on ServiceNow (Step-by-Step)
Learning JavaScript can feel overwhelming—especially when it comes to setting up your development environment. If you’re a new coder, nothing beats getting hands-on right away with a workspace built for rapid learning. That’s why I’m excited to walk ...
Resolved! The free voucher for learning
Hello Team, I am in the middle of the service now, learning the module for the system administrator path. But for clearing the fundamentals of CSA, it's asking me to pay $300. Anyone who can help me with the free voucher for learning? Anyone can offe...
Resolved! Let's tackle latest CAD exam topics together (August 2025)
Hello, I just had my CAD exam few days ago unfortunately failed.There were some questions were debatable. Also I am guessing these are new ones because you can't find anywhere. How about we tackle these all together? I don't remember fully and but h...
Resolved! Need Interview Guidance for Associate Technical Support Intern at ServiceNow
Hello ServiceNow Community,I'm preparing for a technical support engineer online assessment for an internship role and would love some guidance. Can anyone share study materials, tips, or experiences of this assessment?Specifically, I'd appreciate in...
Resolved! CSA Delta Exam – How Often and Where to Check?
Hi All,I took the ServiceNow CSA exam on December 31, 2023, and have completed only one Delta exam since then.Could someone please let me know how often Delta exams are released and where I can check if any are currently pending?Thanks in advance!
Resolved! CSA exam is get suspend
Due question reading my exam is get suspend and still showing is process also 2nd voucher is not showing can some one help me in it
Unable to open table application under System definition module in learning instance
HiI am Unable to open Table application under System definition module in learning instance of ServiceNow Administration Fundamentals On Demand (Xanadu). not sure the reason. can anyone help?
