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Cannot access ServiceNow University

I am unable to access ServiceNow University.  I recently (end of June) changed my user id in ServiceNow.  I can access Developer, Community, and ServiceNow documentation.  The screen keeps refreshing and says unauthorized.  I need help from ServiceNo...

No writable dashboard is present

I am trying to complete task in the now learning, it is showing me no writable dashboards are available. I have one, but even after sharing it to the created dashboard the report generated by the priority is not letting me validate the task.

RishuY by Kilo Contributor
  • 642 Views
  • 3 replies
  • 0 helpfuls

Resolved! Course paths

I'm currently looking at the courses and am a bit confused by the wording.On the Implementer track it states, on Practitioner Implementer, "you are a Certified System Administrator (CSA) On the Associate Implementer course it ends with becoming "Beco...

Mike88 by Tera Contributor
  • 634 Views
  • 7 replies
  • 2 helpfuls

Resolved! Looking for a partner who want to achieve CSA certification **together we help and achieve**

Hi everyone, it’s Darshan here.I’m starting with the CSA certificate to switch my career from mortgage underwriting to a new field. While completing the initial course before the admin fundamentals, I wasn’t maintaining the rigour and momentum. As a ...

DibyadarshaS by Tera Contributor
  • 1798 Views
  • 8 replies
  • 4 helpfuls

Required and saved classes not transferred from frED to new SNU portal. Is that intentional?

I just logged onto the SNU portal and it had unexpectedly changed to entirely different design which doesn't show any of my required or saved classes.  I went back to the old portal and it's still showing there.  Is that content going to be transferr...

CSA Mainline Exam

GreetingsRecently I have taken CSA Mainline Exam on 29th July 2025 via Online Proctered.While taking the exam and live contacting with kryterion support for the proctered exam pre-requities suddenly the screen appeared white and it didn't work to res...

charan_kr by Kilo Contributor
  • 209 Views
  • 2 replies
  • 0 helpfuls

For ILT Course Timing & Session per Day

My company is giving me the ILT course( CSA Fundamental) for free, which is for three days. Should I take it or should I complete the on-demand course first? I’m not sure which will be better for me. Please suggest. Here’s the ILT timing: Start Date:...

Resolved! Unable to Login to ServiceNow University

Hi All, I recently switched to a new employer and I am unable to login to ServiceNow university after updating to new email ID. After I enter the MFA code, system keeps redirecting me to two different pages. Any thoughts on what might be causing this...