I keep getting differing answers in my searches and I am confused as to how to even figure out where to get the information as to which version I am suppose to study from. I am currently looking to do the CSA exam and eventually the CAD. I do not un...
Hello, I am taking the Workflow Studio Fundamentals course in SN Unvisersity. I got to section 8 of 9, Playbooks. When I click on Incident Response Demo Playbook to open it, it is read only. I cannot edit it.
Has anyone else encountered the message"This content cannot be enrolled in directly"when trying to enroll in a ServiceNow course?I recently ran into this issue while attempting to enroll in the ServiceNow Platform Implementation (SNPI) - Australia re...
I keep getting this message when trying to complete this course:Did you update the duration of the recurring Status update tasks for each of the Technical Communications plan definitions?I set all the technical Recurring Status updates to 15 minutes....
Hi wondering if anyone can she some light. i have recreated lab 7.1.1 up until creating the UI policy and actions, but i cannot get them to work when creating an incident the two fields do not appear. appreciate any suggestions , including a screen g...
Hi,I am currently preparing for the ServiceNow Certified System Administrator (CSA) exam and would appreciate your guidance.I have a couple of questions:Are there any reliable mock exams or practice tests that closely reflect the actual CSA exam? I a...
Hi ! I'm facing some trouble downloading the NeedItImportData.csv from "Import Historic NeedIt Data" module, in developer learning articles. I clicked on it but it only opens a new tab without running any download. Does someone has a solution or ha...
On my exam day, i was having connections and was told that someone would reach out to me to reschedule my exam. The next day i got an email from on pearson customer service with a case number saying that a new authorization needs to be submitted for ...
Hi Community,I have recently merged my ServiceNow account to my Company Account and my CIS_DF Certification is missing, I have raised a Case and got to know that it was Revoked by ServiceNow due to suspicious activity (looking off screen) which not m...
I have a Table (Lets call it table X )with an embedded list (lets call embedded list table as Y). The embedded list contains a reference field (Lets call the reference field as Ref_Parent ) referencing table X.I need to build a reference qualifier on...
I have completed my CIS-Data foundation Exam ,but certificate shows pendingAny help please i raised a ticket CS0613040 no response
Hi everyone, I'm looking for some advice from the ServiceNow community.I come from a non-technical background and I'm currently preparing for the ServiceNow Certified System Administrator (CSA) exam as part of a career transition. So far, I have: Com...
Have anyone implemented OT + Armis combination>
If you have experienced this issue, please try logging in again as we believe it has been resolved. There is no need to create a case at this time. I'm seeing a number of folks having issues accessing ServiceNow University this morning. If you're i...
Hi Team,I recently completed the ServiceNow Data Foundations exam in March 2026 at an authorized offline test center, ensuring that I followed all the prescribed guidelines during the exam.However, in May 2026, I received an email stating that my cer...
