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Playbook training quection

Whether modifying a lane or activity you can select the show/hide properties icon (or select a lane title or activity card ) to access's what? a)The underlying subflow for the item selectedb)The process executionc)The basic properties for the item se...

Resolved! Playbook training question

Every time you design a business process, think of it as creating a process definition that consists of what?a)Triggers ,lanes, and activities.b)Playbooks executions, stages, and activities.c)Playbook headers, stages, and activitiesd)Flows, subflows,...

Playbook related question

Every time you design a business process, think of it as creating a process definition that consists of work?a)Triggers ,lanes, and activities.b)Playbooks executions, stages, and activities.c)Playbook headers, stages, and activitiesd)Flows, subflows,...

Resolved! What is the learning path for CIS - ITSM?

Hi,   I have a CSA certification (London) and now I am planning to take CIS - ITSM and was checking the learning path on partner portal which states : SNOW Fundamentals --> SIm fundamental --> ServiceNow Platform fundamental--> ITSM Fundamental --> I...

nav sid by Tera Contributor
  • 1477 Views
  • 5 replies
  • 0 helpfuls

Course Cannot Be Accessed

Requesting assistance regarding the issue that I encountered, I'm trying to finish the Expert path as a ServiceNow Administrator, but when I tried to open Flow Designer: Error Handling course under Expert Path it is blank, I tried to clear the cache,...

1. Expert Path Course Name.png 2. When Opening The Course.png 3. Same Name Course.png
ervinpaul by Tera Contributor
  • 481 Views
  • 3 replies
  • 0 helpfuls

Resolved! Where to start learn ServiceNow?

Hi All,   I have a background of coding and have for a couple of years been working within the ITSM area. I am now intrestered in learning ServiceNow - following the Developer or Administrator path.   I registered at and got my PDI up at https://deve...

PeterOks by Tera Contributor
  • 6389 Views
  • 10 replies
  • 8 helpfuls

Unable to register for CAD Exam

I am getting : Candidate is not associated with voucher. Your Now Learning and Webassessor accounts must need mapped correctly in Now Learning. If you need help linking accounts submit a case to ServiceNow. When I go to register my exam, my webassess...

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Nikhil C by Tera Contributor
  • 404 Views
  • 7 replies
  • 0 helpfuls

Change of Exam mode from Online to Onsite

I have scheduled CSA exam on 10th July using online option  and used voucher received after completing ServiceNow Fundamental course. Due to some reason i want to change exam mode from Online to Onsite however i am not seeing any option for that.  i ...

Rohit Singh by Tera Contributor
  • 1966 Views
  • 6 replies
  • 3 helpfuls