Certified System Administrator (CSA) certification exam

[Mahmoud3]

Hi there, 

I plan to have the exam within two weeks from now, I wonder which release of serviceNow, the current Certified System Administrator (CSA) certification exam is based on ?

[Bhimashankar H]

Hi @Mahmoud3 ,

I hope you saw my reply.

 
If my response points you in the right directions, please consider marking it as 'Helpful' & 'Correct'. It will help future readers as well having similar kind of questions and close the thread.

Thanks,
Bhimashankar H

[Bhuvan]

@Mahmoud3 

Current CSA exams are based on Yokohama release.

If this helped to answer your query, please mark it helpful & accept the solution.

Thanks,

Bhuvan

[Bhuvan · Accepted solution]

@Mahmoud3

Did you get a chance to review this ?

If my response helped to answer your query, please mark it helpful & accept the solution.

Thanks,

Bhuvan

[Dr Atul G- LNG]

Hi @Mahmoud3 

The CSA exam will be on the Yokohama release. If you’ve prepared on a lower version, there’s nothing to worry about. From experience, only 2–4 questions may differ, so the key is to master the basics, as that’s what really matters.

For the CSA or any mainline exam, the training provided by ServiceNow—specifically the official eBook and Now Learning modules—is the best and most reliable source of truth. Completing the CSA training fully is something I strongly recommend as a ServiceNow trainer.

A Few Tips for CSA (Certified System Administrator):

• Go through the training line by line, word by word, at least 2–3 times.

• Do all the labs 3–4 times. Don’t just complete them—read and understand the reasoning behind each step.

• Follow the official eBook thoroughly, again 2–3 times, to reinforce key concepts.

• If you get stuck or need additional guidance, you can watch my video sharing my CSA experience.

 https://youtu.be/60KXCXXHW7

All the best on your CSA journey! Let me know if I can help in any way