SDLC Scrum Process Pack Plugin

[debleininger1]

Currently on Dublin and my development team is asking for me to enable the SDLC Scrum Process Pack Plugin and assign the scrum master role.   I'm not exactly sure how to accomplish and I am hoping someone will assist me.

thanks in advance.  

[Shawn Dowler]

I believe you have to have a ServiceNow consulting engagement first. Then the engagement manager should be able to apply the update set that contains the SDLC application and modules. That's how it worked for us, anyway.

[debleininger1]

Thanks Shawn!   I'm low on budget dollars for 2014

[Shawn Dowler]

I was confusing this with the StartNow Implementation application. I'm glad you got it sorted out.

[jesusemelendezm · Accepted solution]

Hi Deb,

To activate Scrum Process Pack Plugin.

Navigate to System Definition > Plugins.

Right-click the plugin name on the list and select Activate/Upgrade.

To assign the scrum_master role to an user, navigate to User Administration > Groups. Open the development team group's record. In the Roles related list, click Edit. Select the scrum_master roles in the Collection list, and then click Add then Save.

I hope this helps to get you started also you can consult your ServiceNow consultants for configuration and implementation. This is the Book:Scrm Process Pack - ServiceNow Wiki

Please mark answer as correct if this was helpful.

Regards

Jesus E.