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Resolved! Getting my Old account to current new account

Hi, I have switched my company now. I have done 3 certifications in my last company and is all active now. Since I have left my old company, I don't have access to those mail box. Bit I need to merge the old account that is having all the certificati...

PrakritiV by Giga Contributor
  • 1950 Views
  • 4 replies
  • 1 helpfuls

Please help me - Struck at 2nd one

Did you filter the list to show in the assigned to column and Service Desk in the Assignment Group column? Did you use the list editor to assign all items in the list to Platform User? Did you filter a new list of all Open incidents to the specified ...

balubhimire by Giga Contributor
  • 408 Views
  • 1 replies
  • 0 helpfuls

Knowledge lift Off Tumbler

Good morning, I just wanted to briefly follow up on my previous message regarding the Lift Off to Knowledge challenge and the ServiceNow University Tumbler.I’d greatly appreciate any additional guidance you can share on how to improve my chances of r...

ichughtai by Tera Contributor
  • 577 Views
  • 1 replies
  • 0 helpfuls