SDLC Scrum Process Pack Plugin

debleininger1 · ‎08-20-2014

Currently on Dublin and my development team is asking for me to enable the SDLC Scrum Process Pack Plugin and assign the scrum master role. I'm not exactly sure how to accomplish and I am hoping someone will assist me.

thanks in advance.

jesusemelendezm · ‎08-20-2014

Hi Deb,

To activate Scrum Process Pack Plugin.

Navigate to System Definition > Plugins.

Right-click the plugin name on the list and select Activate/Upgrade.

To assign the scrum_master role to an user, navigate to User Administration > Groups. Open the development team group's record. In the Roles related list, click Edit. Select the scrum_master roles in the Collection list, and then click Add then Save.

I hope this helps to get you started also you can consult your ServiceNow consultants for configuration and implementation. This is the Book:Scrm Process Pack - ServiceNow Wiki

Please mark answer as correct if this was helpful.

Regards

Jesus E.

View solution in original post

debleininger1 · ‎08-21-2014

Thank you Jesus - you are always such a huge help to me.

Jim Coyne · ‎09-26-2014

Any admin can enable the plugin, but be aware that it may incur extra licensing costs. You should speak with your ServiceNow sales rep to see what your current license covers.

Rory6 · ‎06-13-2019

Good Day Jesus,

I know this is 5ys old but can you provide a bit more detail to you step x step in activating the Scrum Process Pack Plugin. Although I am on Madrid, I don't think it changed that much:

To activate Scrum Process Pack Plugin.
- Navigate to System Definition > Plugins.
- Right-click the plugin name on the list and select Activate/Upgrade.

I followed your directions and found no way to do a right click as suggested. here are my screen steps

and then

Right click the PLUGIN Name? Which Plugin Name?