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Where are My Vouchers in the new ServiceNow's Unified Digital Profile Experience

Ramonrdd3
Tera Expert

Today the NowLearning portal as well as the My Profile from that portal were updated. I'm unabe to find any section similar to "My Vouchers" as in the previous version of this site, in order to use my CIS-CSM voucher to schedule the certification exam i was planning to do this month. I took the tour and also read through the kb accessible from the Additional Resources button, yet it does not explaing anything regarding the vouchers in this new experience.
Does any one knows how to access the unlocked vouchers for the profile in this new experience

1 ACCEPTED SOLUTION

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Ramonrdd3 

 

AGLearnNGrow_0-1746208898772.png

 

 

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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7 REPLIES 7

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Ramonrdd3 

 

AGLearnNGrow_0-1746208898772.png

 

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Hi @Dr Atul G- LNG 
Thank you for your reply. With your screenshot i was able to deduct that the vouchers are no longer under my profile, but at the NowLearning portal, under "My Learning" menu.

Hi Atul,

 

NalleruP_0-1753777487039.png

This is how it appears for me when i logged in ServiceNow university.

I didn't get the vouchers option as you get. Can you please guide me if I am missing anywhere.

 

Thanks.

Hi @NalleruP 

Apologies, due to an issue in the community, the images are not visible. Could you please attach the images instead of copying and pasting them?

 

https://www.servicenow.com/community/itsm-forum/bd-p/it-service-management-forum

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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