Hello Community,I have a $300 voucher for a ServiceNow certification exam. I want to schedule my exam on November 19, 2025, which is after the transition from Webassessor to Pearson VUE.Could someone clarify:Can I use my existing voucher for an exam ...
Hello - we have this Zurich issue and would apreciate your input.In Zurich release we observed that Service Catalog type Yes/No variables when leveraged with Flow Designer > Get Catalog Variables action output Runtime Value true/false as opposed to y...
I would like to fix sending email addresses of Patching notification that we receive regularly.How do we do?
We have upgrade our test instance from xanadu to zurich and while testing we saw that after resolving an incident . Feedback notification is not triggering to end user. It showing send - ignored in email logs. Please assist.
Hello everyone! My first is trying to mature our process for plugin management that allows our Product Owners to know when a plug in update is available for one of the Products that they own. The plug in table can't really be reported on and the upda...
Hi everyone,I’ve completed the ITSM module and Integration course, and I hold the following certifications:CSA (Certified System Administrator)CAD (Certified Application Developer)CIS-ITSM (Certified Implementation Specialist – ITSM)I’m now looking t...
Hi, After upgrading to Zurich in one of our sub-prod instance, I do not see the Scripting Governance Tool like the SN doc mentions:https://www.servicenow.com/docs/bundle/zurich-platform-security/page/administer/security/concept/scripting-governance.h...
I created report from sys_store_app table to get the list of updates available for the plugins, However the list has all the plugin names for more than 300, which doesnt have the parent friendly name to understand which application needs update for e...
Hi, My team recently updated our production instance to Zurich. in doing so, we noticed that our dashboards and data visualizations are no longer showing up when we navigate to Platform Analytics > Library > Data Visualizations.I recently updated the...
Hi,We have a situation where two Preserve Data rules are defined on the same table (sys_user) in our application:One rule has one condition (preserves all users)Another have different condition (e.g., only preserve users where certain fields are not ...
Microsoft Edge keeps marking 8.2.1 of ServiceNow Administration Fundamentals On Demand (Xanadu) as suspicious. Has there been any changes to the video? This is my third ServiceNow course and had no issues prior.Thanks
hello Team, We are currently in the midst of a high-priority merger with an acquired company, which is consuming significant resources and attention. Concurrently, the ServiceNow team has requested that we complete the upgrade from Xanadu to Yokoham...
Hello Experts, We have a requirement to upgrade the midserver (From Windows 2012 to 2022) .Now once the required configuration and patching are done by the Wintel team, The status will show as up in the midserver status in Service-now. My questions a...
Currently in the process of upgrading to Yokohama for a customer, but reviewing the changes there are a number of '(empty)' priority skips - has anyone ever seen this/what would cause this? Worth noting customer had a forced upgrade this year. Also,...
