Hi @Papai Ghosh
Yes, that’s correct. Email configuration accounts are not enabled in PDI due to a security issue. You can follow this post to configure it in PDI.
https://www.servicenow.com/community/developer-forum/solution-how-to-configure-email-account-in-serv...
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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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