Not able to see L1 Service Desk AI Specialist card on SOW

[ankur2022sd]

I have installed plugins for L1 service desk specialist and made all the configurations as per the snow documentation but not able to see L1 Service Desk AI Specialist card on service operations workspace?

Any suggestions?

[Dr Atul - LNG]

Hi @ankur2022sd 

https://www.servicenow.com/docs/r/it-service-management/activity-l1-sd-ai-spec.html

https://www.servicenow.com/docs/r/it-service-management/onboard-l1-sd-ai-spec.html

[Dr Atul - LNG]

https://www.servicenow.com/community/servicenow-otto-articles/introducing-the-autonomous-workforce-a...

[ankur2022sd]

Already gone through & tried all of them.

[Dr Atul - LNG]

Please log a Now Support case, mate. It might be that repairing the plugin will resolve the issue. @ankur2022sd