What are the Washington DC new or modified features for business users and end users and ITIL users

KKS1
Tera Contributor

‎05-15-2024 05:44 AM

Hi,

I would like to the new or modified features for business users like ITIL or scrum users or portal or End users in Washington DC release in ITSM, HRSD, SPM, Now platform.

I listed few of them like,

 "save as draft" button on catalog items in portal

Language and region under User preferences
keyboard shortcuts as per your role

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎05-15-2024 05:46 AM

Hi @KKS1 

 

https://youtu.be/q628bve6ivs

 

https://youtu.be/UwB2KaENvHY

 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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25 New Features || Washington D.C. ServiceNow Release || Workflow Studio || Clone Console
25 New Features || Washington D.C. ServiceNow Release || Workflow Studio || Clone Console
youtu.be/q628bve6ivs
washington #Utah #servicenow #servicenowdeveloper #upgrade Disclaimer: This video is based on the latest Release of ServiceNow. Practical/Hands on in these are with my best knowledge & experience. These videos did not promote any ServiceNow Sales pitch or marketing. Feature List User Preferences ...

Dr Atul G- LNG
Tera Patron
Tera Patron
In response to Dr Atul G- LNG

‎05-15-2024 05:49 AM

If it works for you, please accept the answer as solution too.

 

 

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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KKS1
Tera Contributor

‎05-15-2024 05:48 AM

Thank you @Dr Atul G- LNG ,

Most of these features for admins and developers, but i am specifically looking for business users.

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to KKS1

‎05-15-2024 05:50 AM

There are very less updates for business user in D.C. release, but if you go through you may get more idea.

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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