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After Zurich Upgrade, we are no longer able to manually change approver in RITMs

Margie2
Giga Contributor

Tuesday

We just upgraded to Zurich.  Now, when trying to manually change an approver in Prod, it will not allow.  We did not see this issue in Dev and Test.  Does anyone know how to make it so we can change approvers manually in the RITM?  Thank you!

 

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3 REPLIES 3

AlpUtkuM
Mega Sage

Tuesday

Have you checked the ACLs on sysapproval_approver table?

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Margie2
Giga Contributor
In response to AlpUtkuM

Tuesday

We did check, but it is working in Dev and Test but not in Prod.

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Margie2
Giga Contributor
In response to AlpUtkuM

Tuesday

We did check ACLs on sysapproval_approver table, but it is working in Dev and Test, just not in Production.

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