As snc_external, Attachment variable not holding the attachment

[Michael183]

When I try to submit a catalog item that was built for snc_external, I am able to go over and populate all variables except for the attachment ones.

When trying to upload the file , the file name never shows up in the variable as usually it will do

Once I added a file it shows there

and I see the temp entry in sys_attachment

But while doing this as snc_external.... after selecting the file , the variable shows like this

Even though a new temp entry was created on sys_attachment.

I have already reviewed ACLs on the sys_attachment table and sc_cart_item . I wonder if you have any other ideas.

Thanks

[Sandeep Rajput]

@Michael183 It seems that your user with snc_external role doesn't have the create ACL permissions on the sys_attachment table. Please create an ACL to address this and your external user will be able to upload the attachments.

[Ankur Bawiskar]

@Michael183 

ensure the snc_external user has CREATE ACL on sys_attachment table

Also did you try with that user if they can add file to paper-clip icon and it moves to the target record?

If my response helped please mark it correct and close the thread so that it benefits future readers.