assignment group task is showing empty

[suuriyas]

HI Community,

Im trying to set the catalog task assignment group via flow designer but it is showing as empty value.

In portal there is variable named reference number based on the reference number the details will be populated in assignment group variable. reference number is lookup of sap table. in sap table each reference number have different assignment group ex ref num 1 assigngrp is x, ref num 2 assigngrp is y and so on.

so in designer i get the catalog variables and in catalog task in assignment group field used data pill to add the value. but in catalog task the assignment group field is showing empty seems it has null value but group is not populated.

I guess its because of reference field in task...note: Assignment group in sap table is reference, assignment group in task is reference and assignment group variable in portal is wide line

[Ashish Parab]

Hey @suuriyas ,

Since the Assignment Group is a reference field, you need to ensure that the data pill you are passing to the Assignment Group field in Flow Designer holds the correct sys_id of the group. If it’s not a sys_id, the assignment will fail, resulting in an empty value.

Please mark this as "correct" and "helpful" if you feel this answer helped you in anyway.

Thanks and Regards,

Ashish

[Ashish Parab]

@suuriyas, We can achieve this functionality using toggle scripting.

Could you please explain more about your statement, 'In portal there is variable named reference number based on the reference number the details will be populated in assignment group variable.'? Do you mean that the Assignment Group of the record associated with that Reference Number (from sap table) should be populate in the catalog task's Assignment Group?

I look forward to your prompt response.

Thanks and Regards,

Ashish