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Get HTML value

Hi @dhanrajp Please help me with the code. Below is my html code, need to print end user email address. </td></tr><tr><td valign="top" style="font-weight: bold;padding-top:10px;padding-bottom:10px;border-bottom: 1px solid #E6E6E6; width: 100px;">End ...

sivareddy by Tera Contributor
  • 1155 Views
  • 3 replies
  • 0 helpfuls

Resolved! Report Trend by Day-of-Week and Hour-of-Day

Hello, I am trying to produce a very specific report on requests (catalog tasks) and incidents that trends by day-of-week in the X-axis and hour-of-day in the Y-axis.It appears that the options to trend by are only available for the X-axis.I can only...

APJ by Tera Contributor
  • 4948 Views
  • 4 replies
  • 0 helpfuls

Resolved! Add total in donut report

Hello team,I have a report on HR profile table which shows part time and full time employees. But, I need to add a total number in my donut shaped report. Is this possible? If so, could anybody help?? Please refer to the SS below: Thanks,@Ankur Bawis...

Singh3_0-1715930386808.png
Singh3 by Tera Expert
  • 1925 Views
  • 2 replies
  • 3 helpfuls

Using OOB to identify changes by region

hello The OOB ServiceNow team is removing customized region fields (NA/EMEA/APAC/LATAM) in order to adhere to OOB ServiceNow standardization. I'm trying to understand if there is a standard way to identify Changes based on region. There is no standar...

califiniyal by Giga Contributor
  • 960 Views
  • 1 replies
  • 0 helpfuls

Flow Stages not showing on RITM

Hello community, I have an issue when trying to upgrade from a workflow to a flow. I have a workflow currently running on a Catalog Item, which creates some tasks on the RITM and 'drives' it trough different stages defined in the workflow. I've made ...

mmihnea_0-1715865489414.png mmihnea_1-1715865512664.png mmihnea_2-1715865788111.png mmihnea_3-1715865815256.png

Mass Email Communication to the user

Hi All, we have requirement where we need to enable a feature after to send the Mass Email Communication.We have ITSM pro license. can someone please help me with how can we enable it and the steps involved in it? Regards,Amit

amit_kishore by Tera Contributor
  • 2166 Views
  • 5 replies
  • 0 helpfuls