The Zurich release has arrived! Interested in new features and functionalities? Click here for more

Virtual Agent forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

story

As a ServiceNow user, I require an automated process to identify recurring critical incidents for the same service 3 times within a week. on the bais of that create a problem in servicenow can i fulfill this task using flowdesigner if yes how or i ha...

how to make reference field readonly in UI page

I want to make reference field readonly on popup window using UI page. earlier I added that but still it is replacing with other value after making it readonly still it is giving me to change incident number after making readonly. code in ui page :ht...

fgh1_0-1703753720607.png
fgh1 by Tera Contributor
  • 835 Views
  • 7 replies
  • 1 helpfuls

Edit Buttom on Workspace

Hello! I would be happy if someone could bring me an exact solution because I literally changed worlds to find a solution how do I add an Edit button in a linked list in WorkspaceAn example in the attached picture I have a linked list called vendor u...

yardenKrispel_0-1704053555751.png

Announcement

Hi !My client wants to display an announcements on NOW mobile's home page similar to the announcements widget (same as in the picture). Does anyone have any solution?Any help would be appreciated. Thanks everyone !!!

ask.png
jasoncao by Tera Contributor
  • 260 Views
  • 1 replies
  • 0 helpfuls

Getting Undifened in a field

Hello community i have written a client script to set value of field from  a reference field but i am getting undefined in that  field . Here is the script ar getOEM = g_form.getReference('vendor', setTeamandCategory);function setTeamandCategory(getO...

hemasundar_0-1703748748644.png
hema sundar by Tera Contributor
  • 413 Views
  • 6 replies
  • 0 helpfuls

Not able to find the service portal page

To make sure the test user is accessing the service portal, I created him and gave him the roles snc_external. Nevertheless, I have impersonated the test user. however, the program (Service portal) was invisible to me. I have also confirmed with anot...