Cloned widget error-Topic-content

[svani]

Hi everyone,

I am facing one issue on cloned widget, i have cloned the topic-content widget and i have not started to change anything just added widget to the newly created page. Search is not working for newly created widget, always showing below attached screenshot as "sn-ec-global-search-redirect" not found and page is stuck and URL is going to include "sysparm_use_polaries=false".

i am not getting why it is doing like this as i have not even touched the single code just cloned and using.

if anyone have idea would be greatly helpful.

thanks in advance

[Madhan12]

I'm also facing the same issue. 

What could be the cause of this error.

[Madhan12]

This has a workaround like in widget configuration from page designer if we disable the "Give employees the option to globally expand their search" the error is fixed. But the feature to "Expand the search" is not available for users.

Anyone the way to fix the issue without disabling the Expand search feature!..

[will_forster]

i also have this same issue and currently investigating

[will_forster]

I have solved the problem ! 

The widget first needs to reference an angular -ng-template. These MUST be unique which is why it did not reference the OOTB template when it was cloned.

Create a new one and give it a new ID

then in the widget HTML replace the original record reference with your new one.