Hi Everyone,I am trying to be able to create a Request/sctask from the Incident form to allow technicians to convert the incidents to the proper ticket when a users submits incorrectly. I followed the steps below but all that is happening is a reques...
Hello, I'm working on an advanced reference qualifier for which script include was required and I'm done with it.I need to ask that what's the correct syntax to call this script include in our advanced reference qualifier.Script Include Name: CheckUs...
I have a flow design that automatically creates an Agile Story once an Enhancement Request is approved. I have another type of Break/Fix Request catalog item that I would like it to update an existing Story instead of creating a new one once it's app...
Am trying to get the user location for onchange of a user field(contract administrator). I have wrote a script a=include and using onchange client script. AM getting the alerts for cleint script but no logs getting hit insidie the script include.Scri...
Current configuration :Customer receives CSAT survey email once the incident is moves to resolved state Required configuration or possibility As a support executive, while closing the each incident, at the incident form must have filed to generate o...
HI Team, I wanted to know if anyone has worked on Order Management in Servicenow, what populates the values in MRC and NRC fields in servicenow in Customer Orders?If anyone can tell the exact Script include or BR , I am not able to find it? BR,Ankur
Hi All, When the survey is presented in the page my_surveys page and when click on any Survey, we get a error as shown in screen shot below... and this is repeated when we fill survey first list of questions and move to next set of questions using Ne...
Hi ServiceNow Community, I have a task, we have created a custom table called "Training Enquiry" which consists of various fields , one of which is "state" field. the requirement is that I need to write a scheduled job script such that all the traini...
I am playing around with record producers for incidents created from the Service Portal using Flowdesigner for the workflow in my PDI. I have created a few flows for requests, and they are working well in our company instances. This is my first-time ...
I have a question about Virtual Agent. I want to get user language automatically when a user start to use VA.Does anyone know how to script?
Hello,how can i configure a JMS custom activity in the workflow, in order to set the property JMSCorrelationId?This property is always empty, I tried to set it in the payload message, but it's not working.
Hello Everyone, I want to assign the upcoming task "Assigned to" with the last task "Assigned to".How to get this done?Thanks
Hello Community, I need your assistance on this use case; Short Desc: Change Request Email Notification Frenzy - No Comments Added Desc: Change Requests are generating a good number of email notifications many of which are to be expected, but I have ...
Hi all, We have a requirement that we need to auto populate field after submitting the form.we have two fields on form (number and name ). User need to select only number, depending on the number name should auto populate on the form(this is done by ...
Hello Community I have a requirement to create a daily scheduled job to cancel changed automatically if planned start date is in the past if the state is in Assess/Authorize state. I have a start to something but need more help please. var gr= new G...
