Create Request in Service Operations Workspace not visible for ITIL users
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09-11-2024 06:38 AM
Hi Guys,
I added Create Request option in SOW and for some reason only admin can see it.
How can I make this visible to ITIL users?
Here is the script I added to the chrome_tab:
{
"label": {
"translatable": true,
"message": "Create Request"
},
"routeInfo": {
"route": "record",
"fields": {
"table": "sc_cat_item",
"sysId": "-1"
},
"params":{
"query": "active=true"
},
"multiInsField": "sysId"
},
"condition": {
"tableDescription": {
"table": "sc_cat_item",
"canCreate": true
}
}
}
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09-11-2024 09:53 AM