Download form after submission in Order Guide Service Portal

architmishra
Tera Contributor

NEW <I want the user to be able to use a download button to download the submitted form in pdf format before in a order guide/catalog item on the ServiceNow Service Portal.>

OLD <I want the user to be able to use a download button to download the filled form in pdf format before submission in a order guide/ catalog item on the ServiceNow Service Portal.>

2 REPLIES 2

Mark Manders
Mega Patron

Why do you need this before it is submitted? Functionally, that could mean that you have a different PDF than what is ordered or even a PDF of something that has never been ordered (if submitting gets canceled). 

 

Technically, there will be a huge challenge because not all of the data is already send to the server before submitting the order guide. The records have yet to be created.

 

Isn't there a way to manage this requirement to do this after submission? That feels more logical from a functional point of view (but I don't know the why behind your question) and you could even run into technical impossibilities. 


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

architmishra
Tera Contributor

Now that I see it, you are absolutely right. The correct approach would be to print the form once it is submitted.
Can you help in achieving that?