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Task creation

Hello ,  I have a requirement whenever templates are selected in the change table the respective catalog tasks are created . Now I want to add 1 additional task based on the template and 1 check box present on the form . How do I achieve this dynamic...

harry24 by Tera Contributor
  • 347 Views
  • 2 replies
  • 0 helpfuls

Workflow - Integration

Hello Everyone ,  I have a requirement where I want to integrate with 3rd party . This is bi-directional integration and 3rd party has provided us with tokens .So on change table I have created a field called as is it 3rd party enabled if yes then on...

harry24 by Tera Contributor
  • 674 Views
  • 2 replies
  • 1 helpfuls

Allow users to see Walk-up queue

Hi, I'm after a way to make the queue screen from the Walk-up Experience accessible to users outside of the walkup_login role. OOTB only users with this role (and no other role) can navigate to the queue page because it's part of the walk-up portal b...

Resolved! Workflow script writes to RITM instead of REQ

Hi folks, I have a script action on a workflow that is set to the sc_request table.  The script creates a new CMDB CI based on a form field and then is supposed to raise a request and associated tasks.  I have 2 issues that I am thinking are related:...

Ken Berger by Giga Guru
  • 822 Views
  • 5 replies
  • 1 helpfuls

UI Policy

Please ignore this I have a on submit client script as below        If location ='s X > it makes the additional field mandatory and adds a field message.But, is it possible to do the reverse?  It is achievable by a client script but not through a UI ...

Order guide- add to cart button

Hi Guys! I'm trying to set up an order guide accesible from the core UI from service catalog. However I'm not able to enable the add to cart button. I added the catalog items to the order guide( 3 step). When I get to the catalog items selection they...

Need help on reference Qualifier condition

I have created a look up select box variable having the reference qualifier condition  as below and its not working as  expected. Could you help on this javascript:"u_definition.u_taskSTARTSWITHRequest for-"+current.variable.category   u_defini...

JPSS by Tera Contributor
  • 517 Views
  • 3 replies
  • 0 helpfuls