Download form after submission in Order Guide Service Portal
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-06-2024 03:01 AM - edited 09-06-2024 04:14 AM
NEW <I want the user to be able to use a download button to download the submitted form in pdf format before in a order guide/catalog item on the ServiceNow Service Portal.>
OLD <I want the user to be able to use a download button to download the filled form in pdf format before submission in a order guide/ catalog item on the ServiceNow Service Portal.>
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-06-2024 03:58 AM
Why do you need this before it is submitted? Functionally, that could mean that you have a different PDF than what is ordered or even a PDF of something that has never been ordered (if submitting gets canceled).
Technically, there will be a huge challenge because not all of the data is already send to the server before submitting the order guide. The records have yet to be created.
Isn't there a way to manage this requirement to do this after submission? That feels more logical from a functional point of view (but I don't know the why behind your question) and you could even run into technical impossibilities.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-06-2024 04:12 AM
Now that I see it, you are absolutely right. The correct approach would be to print the form once it is submitted.
Can you help in achieving that?
