Email to Case creation

[devendar koduri]

While Email to case creation. How to auto populate Assignment group, caller, short description, description, priority through scripting.

[Anurag Tripathi]

Based on the limited info provided , I think You have to look at inbound email actions -> Product Documentation | ServiceNow

[Sandeep Rajput]

@devendar koduri You need to create an inbound email action https://docs.servicenow.com/bundle/tokyo-servicenow-platform/page/administer/notification/task/t_Cre... to populate information from email to case table record.