Grant watchlist users read access to RITM

jaubert
Tera Guru

I have a request to grant whoever is on the watch list for a specific record access to view the RITM record.  OOTB only the requester can see the request and request item.  The watchlist varies based on the request, what is the best way to achieve this.  I have created an ACL that grants the watch list access to view the item, but it only shows some fields not all.  Below is what the users sees after creating the previously stated ACL and the user is on the watch list.  Also below is the script used for the ACL.

 

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1 ACCEPTED SOLUTION

Community Alums
Not applicable

You've created an ACL for Table.None which is a good start, this will grant access to the record itself.

 

Now you will have to make additional ACLs for Table.<<FIELD NAME>> so that you can allow this user to see specific fields. If you look at existing RITM ACLs you should see existing Table.<<FIELD NAME>> ACLs in place which will be the cause of those fields not being visible to your users. Duplicate each ACL for each field you wish to see with your script and you should be good to go.

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2 REPLIES 2

Community Alums
Not applicable

You've created an ACL for Table.None which is a good start, this will grant access to the record itself.

 

Now you will have to make additional ACLs for Table.<<FIELD NAME>> so that you can allow this user to see specific fields. If you look at existing RITM ACLs you should see existing Table.<<FIELD NAME>> ACLs in place which will be the cause of those fields not being visible to your users. Duplicate each ACL for each field you wish to see with your script and you should be good to go.

Thank you, I will give this a try now.