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Incident reassignment count

Hi, We know how INC reassignment counter works.We have a requirement here that the counter should display the number based on group assignment sequence and not the latest counter number. i.e if an assignment group is changed 5 times, the reassignment...

JuileeD by Tera Contributor
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Business Rule not operating on Event(sysevent) table

Hi Team. I do have a use case to build reports on same data that we get on Event table. So to follow the best practices, I have built a custom table and trying to copy the certain field values from Event(sysevent) table to the custom table But someho...