how to access to service portal without put "sp" at the link end
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‎03-06-2025 01:02 AM
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‎03-09-2025 11:59 PM
Hello @NKOMONKOMOF
its depend on the user accessibility what access it has and if it has external user then it will access only portal not native .
Thank you
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‎03-10-2025 12:59 AM
Hi @NKOMONKOMOF
you can create new module in self service.
Thanks
dgarad
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‎03-10-2025 01:23 AM
Not possible.
If user wants to navigate to portal and use it's capability then they have to navigate to that portal link.
what's the use-case to show content within sp but user not typing sp in URL?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎03-10-2025 01:25 AM
Hi @NKOMONKOMOF ,
The requirement is not clear to me.
Are you looking for a solution to redirect user once they login to ServiceNow- as in default is portal. In this case please follow the steps mentioned in this community post- https://www.servicenow.com/community/developer-forum/how-to-redirect-all-users-to-service-portal-and...
Or if you are looking to have a easier way to navigate to Portal as a Developer/Admin- if Yes you need to create a module similar to the one described by @dgarad below.
I hope the above solves your query.