how to access to service portal without put "sp" at the link end

NKOMONKOMOF
Kilo Contributor
 
4 REPLIES 4

Sanjay191
Tera Sage

Hello @NKOMONKOMOF 
its depend on the user accessibility what access it has and if it has external user then it will access only portal not native .

Thank you
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dgarad
Giga Sage

Hi @NKOMONKOMOF 

you can create new module in self service.

dgarad_0-1741593440436.png

 

dgarad_2-1741593538161.png

 

If my answer finds you well, helpful, and related to the question asked. Please mark it as correct and helpful.

Thanks
dgarad

Ankur Bawiskar
Tera Patron
Tera Patron

@NKOMONKOMOF 

Not possible.

If user wants to navigate to portal and use it's capability then they have to navigate to that portal link.

what's the use-case to show content within sp but user not typing sp in URL?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Community Alums
Not applicable

Hi @NKOMONKOMOF ,

The requirement is not clear to me.
Are you looking for a solution to redirect user once they login to ServiceNow- as in default is portal. In this case please follow the steps mentioned in this community post- https://www.servicenow.com/community/developer-forum/how-to-redirect-all-users-to-service-portal-and...


Or if you are looking to have a easier way to navigate to Portal as a Developer/Admin- if Yes you need to create a module similar to the one described by @dgarad below.

 

I hope the above solves your query.